Active since Jan 2017
Horrible service they outsource plumbers and you get charged twice. Honestly it’s not customer friendly I needed a leak detection they sent 3 different plumbers who also didn’t sort out my problem and I ended up having to pay 6 times for one call. Save your time and your energy don’t call them if you see this review it’s not too late for you.
<p>i was listed for not paying an account that was settled in 2015-06 im not certain why and this issue isnt been sorted .i recived an email from the lawyers and was informed that i do not owe them and when i called the call center they have no way to assit me. </p> <p><br />Good morning<br /> <br />We refer to the below email,<br />Kindly be advised that the account was closed on our side as per TELKOM instruction<br />and the last payment was made on 2016/06/07.<br />Contact TELKOM for further assistance.<br /> <br />Regards<br /> <br />Description: Description: Description: Description: Description: ********** />Boniwe Ramokone<br />Query Administration Officer<br />Building B, 168 Grosvenor Road<br />Bryanston, Sandton<br />Tel: ********** <br />Direct fax: ********** 617<br **********
<p>Begining of the year and i went to apply to purchade a house,on my credit it shows that i owe outsurance an amaizing R4000.00 now i had life and car insurance from the company and informed them when i was layed of work due to the company closing down , i informed outsurance as my life cover included a retrenchment which i was told would pay out if i ever lost my job, when i called i was informed that they will not be paying ,knowing how insurance works i didnt take any action against them as i was stressed and had other things to focus on like getting a job. begining of the year 2017 i apply for a house and boom my credit is declined due to the fact that outsurance has got a listin on me. aftre speking to Sarah Bohmer who keeps telling me there is nothing she can do even tho she stated that i DO NOT OWE them anything but she says they cant remove the llisting and i must go to my bank and the credit listing company and give her a letter she sent to me. im in awe as to how this can happen and no one take resposibility for it my credit score is droped and i do not qualify for the house because of this. i asked that she forward the email correspondence to her supperiors and i havent recived anything. I NEED THIS SORTED OUT ASAP. Im tired of having to request great service when it should be a norm.</p>
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