Active since Jan 2017
4
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4 reviews99 months ago
Takealot - Terrible delivery service
So I placed an order through Takealot on the 27th of February. I was told that the product would be delivered on 01 March. Now it looks like the item has not even left the branch. I had to run around to three different banks to draw money to pay for the item, I had to also arrange for someone to be available and now get told the order is still sitting in JHB. This honestly is not acceptable. Surly Takealot can see there is a problem before the client has to phone and try to trace the product?
0 replies
103 months ago
Leaking Bottles
I purchased a set of Dr Brown's bottles and after three months they started to leak, when I complained they said they were going to email us. we never received the email. We bought another set of bottles and now three months down the line they have started to leak. i put a comment on their Facebook page which they deleted. It seems very clear this is a problem with the bottles yet they don't give a dam.
0 replies
109 months ago
Aweful Service. Will never recommend
<p>I took out Debt Review with Debt Busters in October 2016.</p> <p>I was retrenched in November 2016 and managed to make two full payments to Debt Busters. I contacted them immediately after I was retrenched and the man dealing with my account said that I was not to worry. I could just wait until my UIF pad out and could carry on paying as normal after that, he also advised that I did not have to worry as I was protected by Debt Busters.</p> <p> </p> <p>In February 2017 I was asked to complete a change of circumstances form and just to inform my creditors I had been retrenched. Immediately Wesbank came back pulling out of the debt review saying I could not be under debt review if unemployed and demanded the full arrears to be paid immediately. When I tried to get this resolved with Wesbank I was told that I was short R 200 on my legal fees so they could not complete the process of getting a court order in place. Not once did anyone say that I was short of R 200 and that a court order was not in place. My contract with Debt Busters states that the first two payments would be for legal fees and the rest would go to my creditors. It actually not my problem that they could not get the court order done in the first two payments.</p> <p> </p> <p>I asked Debt Busters what I would need to do in order to get my Debt review process back on track. I was told I would need to bring all my creditors up to date on my own as well as pay the missed Debt review instalments. How exactly does this help me. I was following the advice of your office and now this has turned around and bitten me. When I reported this to the head of the department I was told My case is complicated and that I was in beech of the contract as I had missed instalments however Debt Busters is also in breech as they had not gotten the court order in place with the first two instalments as per there contact. They are completely refusing to take responsibility for this and now my car in the process of being reposed.</p> <p> </p> <p> </p>
0 replies
113 months ago
Refuse to pay a claim
<p>I went to see my GP once on the 22 November and again on the 20 December both for pregnancy related consulations.</p> <p> </p> <p>Discovery have rejected both claims stating they were rejected as the plan I am on does not cover a GP consultation for pregnancies but rather a Midwife or a Gyne.</p> <p> </p> <p>I have dealt with Tanya reference number ********** 61 (who promised to come back to me but never did) and Rovona reference number ********** 665 as well as a few others who if you look at my call history will show the reference numbers.</p> <p> </p> <p>Discovery's brochures clearly state that I have 4 consultations with either a GP, Midwife or Gyne. I have been told that the brochures are incorrect and the claim is for my account. I have on more than one occasion seen it stated in a number of places that my plan covers a GP, Midwife or Gyne.</p> <p> </p> <p>I have now been told that the problem is in actual fact a system error and that this will take a while to fix.</p> <p>I am at the point in my pregnancy where I need to see the GP often and cannot see him as there are outstanding bills.</p> <p> </p> <p>This is a Breach of contract as you are NOT upholding your side. You would be very fast to suspend my denifits if I did not pay but when you dont pay its another story!!!</p> <p> </p>
112 replies
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1 Star
4 (100%)