Active since Jan 2017
I was assisted by Shane Leonard, and she was absolutely amazing. She called at a time that suited me, clearly explained all the terms and conditions, and made sure everything was transparent. Her patience stood out, and I felt completely at ease and happy to join the Dotsure family once my policy was finalized
Today I had the displeasure to witness a staff member from Northmead post office abuse and disrespect an elderly man. Today while waiting In the que WEBSTER shouted "Etla mo" several time to an elderly white man and progressively getting more irritated when he didn't react. He then told the lady behind him to come and the elderly man must not be assisted as he doesn't listen??? ( How was he suppose to respond when you calling him in a language he doesn't understand??) When I then told the man to go and asked how can he expect a response from the gentleman when he clearly doesn't understand - he responded by saying " mind your own business this has nothing to do with you) I mean when did he become ok to speak to someone in a language they clearly don't understand when the official language is English. And when did it become ok when someone in the service sector can be so abusive to the public. Webster I think you are disrespectful, arrogant and a racist.
Thank you Annie for turning a negative experience into an unexpected wonderful turn out. After struggling to get my delivery Annie arranged that my package gets delivered 2 hours after I called - to my house. Thank you Annie for understanding and going the extra mile.
I would like to thank Executive Forex for the excellent service that I have received from them so far. As a frontline worker I do not often get the opportunity to have a face-to-face training session with one of their representatives but they have been able to accommodate me via remote training and were even willing to work around my shift schedule. The signals have also been a great tool for me to utilize. Hoping that they continue to maintain the same standard of service.
Your service is disgusting My mom recently lost her job with Covid19 pandemic. She called to downgrade her membership as she no longer can afford it and was told she's not allowed to - The consultant then told her to rather cancel the medical aid and reapply for the lower plan but then be subjected to the waiting periods Every business is trying to accommodate people with financial strain except yours. I find the fact that you would rather advise a client to cancel their medical aid before you will assist them to downgrade shocking On behalf of Maggel Maria Clarke
Dissapointed... Never again!! Flight with American airlines was cancelled and I opted for the next available flight SAA 204 on the 10th November. Never ever again. First we were delayed by an hour as we were waiting for parts for the plane as per the captain. The seats were so uncomfortable, TV was tiny and no USB charger - flight was 14hours. We were served a meal and beverage an hour into our flight and then nothing until 2 hours before landing. I went to ask for coffee at the back- it's as if I was asking for a kidney. I felt like I was such an inconvenience. The staff was so unfriendly and so unhelpful. Never will I ever fly with them again
<p>On the 28th of March I applied for a Telkom uncapped WiFi router which was on special for R599 I applied install and carnival mall gave all the documents required. Later that day I received a message saying it will be installed in 14working days with an order number and thanking you for choosing them as a service provider. </p> <p>Today I spent over an hour over the phone with Telkom help line to follow up on the order only to find there has been no order logged and they have no clue about an installation ever been logged for my house. </p> <p> </p> <p>I haven't even started my contact with them and I have problem, then do I really even want to do business with a company who is so confissed. </p> <p> </p> <p>I am disgusted by the services so far </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
<p>Had a 36 month contract with netstar which ended Dec 2015. Oakhurst cancelled my contract in Dec 2015 which was also the last month of the 3 years of Netstar. Netstar continued to bill me in 2016 and was first sent a loetter from creditworx in may 2015 stating that I have been handed over. I had no previous statments from Netstar stating I owe them money. When I emailed them they said they have frozen the account and will investigate and give feedback. I am yet to recieve feedback. </p> <p> </p> <p>Today I was emailed again by creditworx stating that Netstar has yet again handed me over but never had the decency to respond to my emails or answer the queation why am I still billed after my 36 month contract has come to an end? </p>
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