Active since Jan 2017
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3 reviews59 months ago
Manager on duty TERRIBLE
Manager on dury 24 June 13h30 Terrible service Shouts at customers Shouts that she doesn't want exchange, we must go to Cavendish Terrible! Please hire someone with customer service, I'm not shopping at Shoprite, I'm at Forever new. I expect better!!!
0 replies
83 months ago
I have had it with this branch
Good Morning, I have encountered endless amounts of bad service at your KFC N1 City Branch but today was just the cherry on top and forces me to not support this branch. Firstly, I waited extremely long before receiving meal. Secondly, the chicken was below the average size. Thirdly, the Fanta tasted like soda water. Also, the staff in the drive thru shout at each as if it is no one business there?? I called in shortly after I got home to inform the " Manager " of the terrible experience I received and was told to return back to store to replace the meal. After returning to store, I was told the meal could not be replaced as I had not brought in the meal back. Was I suppose to starve my family for a longer period of time because of a mistake one of branches made? ALSO, I was not told to return the meal. I wasted my time and a good amount of petrol for a replacement cooldrink. Like really, What are you gonna do about it? I am at the point of complaining of all pages possible. I will not return to this store and I do expect compensation. Awaiting your urgent response.
0 replies
112 months ago
Terrible service.
<p>Arrived at Plattekloof KFC at 7.29 pm , placed order slightly thereafter , eventually we got our food at 8.36pm. Order was giving to us in bits and pieces. No s****s , no serviettes , no spice and no tomato sauce was given to us , had to go back down and ask. </p> <p>Secondly , the chips we received were not the normal KFC chips , it was hard , oily looking chips - as if it were over cooked. </p> <p>Krusher was very icy ; not what we usually receive at other KFC neither. </p> <p>The point of going to KFC is for quick ' take away ' not ' sit and wait for over an hour for your food '. I've been to many KFC and have never ever received such pathetic service. </p> <p>I was not the only upset client , many were miserable. </p>
56 replies
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3 (100%)