Active since Feb 2017
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2 reviews59 months ago
The worst service ever form BMW Clearwater Roodepoort
Good Day I don't even know where to start that's how disgusted I am with BMW Clearwater Roodepoort. The terrible service that we always get from BMW Clearwater Roodepoort comes a long way. In 2017 we had a silver E90 BMW 335i 2010 registration number DN 19 FM GP and it started with a oil leak from the engine. We took it to BMW Clearwater Roodepoort for them to fix it. We got the car back after we paid a lot of money for them to fix it. The second day we notice that the oil leak is back from the engine we called them and they advice us to bring the car back to them. Took the car back to BMW Clearwater Roodepoort they so-called fix it again and like they always do we needed to pay again. Drove the car for 3 days same problem oil leak from the engine again for the 3rd time the same problem that they said it's fix but it was not. We were sick and tired of them as they are HORRIBLE in what they do. They told us to bring it back but we will need to pay again for the same problem that we had the first time. We did not have money again for us to take it back just to be rip off again from BMW Clearwater Roodepoort. They have no idea what they are doing there. We ended up saving money and we took the car to BMW Northcliff they fix it and we did not have any issues thereafter. Job well done to them as the owner of that car still does not have any issues with it. We then sold the car in 2018 and we bought a F30 BMW 335i 2013 Reg: FN 76 JD GP. Our BMW came up with an error '' Engine oil pressure to low '' called our insurance to pick the car up from our house as on the error stated that we need to switch off engine and do not continue driving. The nearest BMW dealership that the truck could drop off our car was the useless BMW Clearwater Roodepoort. I had a fight with my husband cause I did not want the car to go to that useless place. The car was drop of at BMW Clearwater Roodepoort in November 2020. They fix it and we paid R18000 a month later same error came up. The dealership advice my Husband to drive the car to them (BMW Clearwater Roodepoort). They fixed it again we needed to pay again R4000 for the same error which I think it's just ridiculous. The car give the same error two months thereafter for the 3rd time yet again we paid R13000. We ended up paying again for the same problem that they said they fixed. Today the 14 June the error came up again and this is know the 4rd time. What does it say about that dealership that they just horrible with their service. My car is back at BMW Clearwater Roodepoort and trust me I will not pay for the 4rd time. They are ripping us off and this time I'm not going to allow it you guys are absurd. The worst service ever
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92 months ago
Best of the Best service ever !!!! Well Done Keshnee Pillay
Good Day I would like to take this opportunity to thank Pavilion Hotel in Durban for an amazing service that they have given me. I have book for accommodation on the 5 Sep 2018 for the 19 and 20 Sep and I have made a payment as well on the same day. I have requested for a room for two for me, mother and my daughter 4 years old and they did not have a problem with the fact that my daughter will share a bed with me and my mother which was great for me as the other hotel that I have contacted before Pavilion has charge me extra for my daughter. I had an emergency operation on the 17 Sep and I had cuts all over my Body. When we arrived at the Pavilion Hotel at 10:00 am the morning I was assisted by an amazing Lady Keshnee Pillay very friendly and helpful person. I think she saw that I was in pain and the bandage on my arm. I mentioned that my daughter was sharing a room (2 sleeper) with us and immediately she said that I need to give her 10 min so that she can find a 3 sleeper room for me and I only booked for a two sleeper. The fact that she also allowed us to check in at 10 words can't describe how I felt at the point as I was in pain and I just needed to rest. She did not even mention anything about check in is only at 14:00. That was the best thing ever anyone could have done and at that moment I felt very important. Keshnee you have done an amazing Job well done and I will not keep quiet about the service I have received from you I will tell everyone about my experience. I found my holiday accommodation in Durban no other place will EVER see me again thanks Pavilion. ''When you help others feel important, you help your self feel important too''.
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