Active since Feb 2017
2
Reviews
0
Industries
Reviews
2 reviews3 months ago
Warning!! Do Not Use Fibre Ninja
The worst when it comes to client engagement. Not solutions driven. The buck stops with call center agent, they will not allow you to escalate matters. I called them asking them to reinstate my network, they told me they have not received the funds, without even checking my account. A Tibello just told me it will be done tomorrow without even asking who I am, my account number, verifications, nothing. When I asked for the call to be escalated she point blank, refused
0 replies
48 months ago
Thanks Edward!!
Edward Vusi Sithole from MiWay, where do I even start. This guy has been so patient with me, right from the day he started assisting me. He did not sound desperate but more like a person who genuinely wanted to assist me. Did not force me to take up the insurance at an earlier date but at a date more convenient to me. He is a treasure. Disclosed everything I needed to know about my insurance. Even when I asked questions that he was not certain about, he was not too proud to say, please let me find out and I will let you know. Thanks Edward, don't change bro.
74 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)