NM
Nicole M
Active since Feb 2017
8
Reviews
0
Industries
Reviews
8 reviews15 months ago
Very Disappointed
Went to the Douglasdale branch recently and am sad to say I was disappointed all round. Won't be going back.
53 replies
15 months ago
No Complaints
I recently purchased two perfumes via their website. My parcel arrived as per their Ts & Cs, I have no complaints. Rio has a lot of fragrances I would struggle to find anywhere else.
0 replies
30 months ago
Great Experience
Their website works well, making payment was easy and delivery was quick. Lots of delicious Italian specialities to choose from, and so far we've enjoyed everything we've purchased!
0 replies
43 months ago
Do Not Order Books From Them
I ordered a bunch of books from these guys online in May 2022. To date I have not received my books and they have not bothered to keep me updated with regards to my order unless I followed up. Just a bunch of excuses and still no delivery. I have requested a refund.
0 replies
78 months ago
Don't try do banking on a Monday - Capitec has nothing but Contempt for Customers
On 4 Nov 2019 I went to the Clearwater Mall Capitec branch just before 12h30 to deposit a cheque. The chirpy reception woman found a young man to "assist" me. He checked the cheque, checked my Capitec card, and then told me that their system was restarting and that it would take "5 to 7 minutes" before he could "assist". He mumbled, was very unfriendly and I had to ask him to repeat almost everything he said because I couldn't understand him. From 12h30 to 12h45 I was completely ignored. I returned to chripy reception woman to ask what was going on, and she brightly told me that the system was not ready, that she had no idea when it would be back online, and told me to "come back later". No amount of chirpiness could make me feel better about being ignored for 15 minutes, and about that fact that she had no idea when Capitec could "assist" me with a very simple banking transaction. On 4 Nov 2019 at 15h30 I took additional time out of my busy day to go to Fourways Crossing branch to try to deposit my cheque. Again I was sent away without being helped - the other option was to wait 45 minutes as there was some issue. Capitec, I am so very disappointed with you - I really thought you guys were different, but you are just the same as the other big banks. You don't care, and treat your customers with contempt and indifference.
105 replies
110 months ago
Call Centre - No Answer
<p>Just been on hold for over twenty minutes, and still nobody at the SAPO call centre bothered to answer my call. Had to hang up.</p> <p>How I wish I didn't need to use SAPO :-((</p>
0 replies
112 months ago
Excellent Service
<p>I am purchasing a new vehicle, but was already an Outsurance customer. They contacted me before I had a chance to tell them that I was replacing my car, and got the new insurance sorted very quickly over the telephone. Makes me proud to be part of the Outsurance family!</p>
56 replies
Review Distribution
5 Star
4 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (50%)