Active since Feb 2017
3
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3 reviews53 months ago
Pool Covers Galore are amazing
Michael and his team are amazing. I contacted Michael 10 days before Christmas. With an urgent request. Michael was so helpful and professional. He had my cover done and fitted in a week and before Christmas. During his busiest time. With all my questions and back and forth measurements. Michael thank you for tge amazing service, patience and professionalism.
53 replies
53 months ago
Amazing Workmanship and Profesionalism.
Michael and his team are amazing, Professional and helpful. From 1st contact to when our cover was fitted. Michael kept me updated. I can not praise the amazing workmanship and professionalism enough. Considering we ordered in their busiest time a week before Christmas. Michael got it done. Thank you.
0 replies
112 months ago
Poor service. Items arrive half missing
<p>So I order a personalised Lindt gift pack for my husband for Valentines. I purchase a love ribbon and Balloon and card all at an additional charge. The lindt box set says 6 lindt ***** per compartment. I read what is all included and being Valentine. It sounds all good. I place my order for delivery on the 14th. The parcel arrives in a brown box ( how un romantic is that). Balloon dumped on top no ribbon and some compartments only have 5 Lindt ***** and some have 6. I am rather dissapointed but my husband doesn't know what was ordered luckily so doesn't know anything is missing. Apart from his comment of it arriving in a brown box and not as a valentine gift. He was happy. I immediately send a email to advise that some of the goods that I PAID FOR were missing. I get an automated response to say they will get back to me in on hours. I then get a message on how to track my order.... seriously I have my order read my complaint so I send yet another email this time I change my subject time to COMPLAINT with my order number and I get yet another automated response they will get back to me in 9 hours. Well it's now 36 hours later and Nothing. No response no email no call no explanation NOTHING. Just plain ignored. No your gifts a expensive and u pay for the convenience I get that but I also expect that what I pay for arrives ALL OF IT.</p> <p>I feel like NetFlorist have stolen from me. It's the first and absolute last time I will order anything through NetFlorist. A very dissapointing experience. what you advertise is certainly not what u offer. Disgusting to say the least. </p>
0 replies
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5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
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1 Star
1 (33.333333333333336%)