Active since Feb 2017
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2 reviews110 months ago
BAD BAD SERVICE
<p>After taking my car in to be assessment and getting a quote asking them to quote me on the worst-case scenario.</p> <p>Getting my quote for an 3rd party claim. Received a quote and send it through to the insurance company.</p> <p>After everything was approved and on taking my car in firstly was my car 2 days late and no one could contact me and told me your car is not ready yet. Went through to collect my car on Friday apron arriving I cloud see my car is still not correct wanting to see the manager I told him my car still not correct he told me my car will never be 100% fixed and it’s not his fault he did his job.</p> <p>Firstly, you don’t speak like that to a client</p> <p>Secondly, it’s your job to inspect the car on all aspects to see what’s wrong then you do a quote</p> <p>After a heavy fight with them they agreed that it was their fault and they will fix it. Great I was happy with that.</p> <p>So today was D day going to pick up my car after 2 weeks happy with all the work the back bumper was still to the old bumper with all the scratches from the bumper bash. Asking why they did not replayed it they just told me it’s not their job to do so and it was not on the quote. I even consider it to pay half of the bumper the owner Eugene Bezuidenhout phoned me and told me they have already paid in more than an did more than they are supposed to so they will not replace it or even go half on it.</p>
0 replies
111 months ago
Miway BAD client Service
<p>On 20 Jan, a guy bump into the back of my car as it was his fault we did an 3rd party claim at Miway after an week I contact the guy ho bump my car and asked if he can follow up after he phoned them if was told that I (the victim) must phone Miway with an Ref number (On my cost) after 10 min on the phone with an consultant basically saying I have to go and get quotations (On my cost). After all the documentation was handed in I received a mail from them basically saying that it can take as long as it takes and they have all the rights and me as the victim must just accept that! It's a month later and I am still waiting.</p>
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