DC
Danielle C
Active since Feb 2017
2
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Reviews
2 reviews24 months ago
Rondebosch Medical Centre
My grandfather of 85 years old was admitted to Rondebosch Medical Centre. His heart only operating at 15% and he had multiple infections and was treated for various conditions. His false teeth (which contained 10k of gold) and numerous items went missing. I submitted a formal complaint as well as multiple telephonic follow ups to the hospital with no response -it has been 4 weeks already. He hasn't been able to eat solid food in his dire condition and not once have they phoned or gotten back to me. We finally found a dentist willing to come to hospital for a new set of teeth after getting him transferred to a different hospital. I am disgusted that this hasn't been important enough for a hospital representative to assist. The doctors are brilliant but unfortunately this whole experience hasn't been a good one. I feel incredibly sorry for my grandfather and watching him struggle to get better and not being able to eat properly has been horrific. Hide your belongings if you go to this hospital.
0 replies
111 months ago
Awful customer service, useless product
<p>I am absolutely furious, 1st place for worst customer service goes to Twisp. My Twisp Vega is less than a month old and has broken twice. The first time was within the first 10 days and as per policy I am entitled to a refund. I stood at Cape Gate for an hour where one of their female agents could see the device was faulty because it didn't work at all. Instead of a refund she replaced half of the twisp, not even knowing what the problem was. 1 hour wait and debate for nothing!!! 2 weeks later I return, because the device stops working at different times during the day, to which the response of the agent (same agent as before) was that I should take a video because her supervisor isn't there to see the product. Are you kidding me?I spent R2000 in total at Twisp and when the product doesn't perform to the standard they claim and breaks twice within the first month, they conveniently turn a blind eye. I regret purchasing this product!</p> <p> </p>
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