RM
Rondebosch medical centre
Unclaimed Business
RM
Rondebosch medical centre
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
Jun '25 - May '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Rondebosch medical centre
Rondebosch medical centre has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Rondebosch medical centre across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJF
Jolene F
1 reviews | Active since Jan 2020
5 Dec 2025, 06:57
Their service and the way they treat patients is very bad
Their service and the way they treat patients is very bad. They don't change the bedding of their patients, my husband was kept for four days and no bedding was changed this is unhygienic and the food is worse than people in prison.
Helpful (0)
|Replies (0)JF
Jolene F
1 reviews | Active since Jan 2020
5 Dec 2025, 06:57
Their service and the way they treat patients is very bad
Their service and the way they treat patients is very bad. They don't change the bedding of their patients, my husband was kept for four days and no bedding was changed this is unhygienic and the food is worse than people in prison.
0
Replies (0)SH
Shaida H
1 reviews | Active since Jan 2020
29 Sept 2025, 07:32
Patient Review – Rondebosch Medical Centre, Cape Town 🌟
I would like to express my heartfelt gratitude to Rondebosch Medical Centre for the outstanding care I received during my admission. The professionalism, compassion, and dedication of the staff truly stood out, making my stay as comfortable as possible. Medical Care • Dr. Ibrahim (ER Doctor) – For his prompt, expert action and compassionate care upon my admission. • Dr. Ilyas Pretorius (Physician) – For his thorough and meticulous approach, always leaving no stone unturned in my treatment. Nursing & Patient Support • Marilyn (Room Carer) – For her kindness and support during the early hours. • Sister Muller (Night Nurse) – For her consistent care, clear explanations of my medication, and supportive presence. • Sister Louis (Night Co-ordinator) – For her warmth and reassurance, always checking in with a broad, happy smile. • Karen Herbst (Day Care Nurse) – For her patient and calming demeanour, which eased my anxiety greatly. Hospital Services • Jessie (Catering Service) – For always serving meals with a caring smile. • Christina (Unit Manager, Kitchen) – For overseeing a consistently excellent catering service. • Arthur (Chef) – For his divine, beautifully presented, and delicious meals served with style. • Kashif and Team (Management) – For promptly addressing concerns and ensuring I was well cared for. • Bukiwe and the Cleaning Team – For their cheerful presence and commitment to maintaining a spotless environment. The collective effort of the Rondebosch Medical Centre team reflects the highest standards of care. From the medical expertise to the kindness of support staff, every detail was handled with warmth and professionalism. ⭐ I highly recommend Rondebosch Medical Centre for anyone seeking compassionate, world-class medical care. ⭐
Helpful (0)
|Replies (0)SH
Shaida H
1 reviews | Active since Jan 2020
29 Sept 2025, 07:32
Patient Review – Rondebosch Medical Centre, Cape Town 🌟
I would like to express my heartfelt gratitude to Rondebosch Medical Centre for the outstanding care I received during my admission. The professionalism, compassion, and dedication of the staff truly stood out, making my stay as comfortable as possible. Medical Care • Dr. Ibrahim (ER Doctor) – For his prompt, expert action and compassionate care upon my admission. • Dr. Ilyas Pretorius (Physician) – For his thorough and meticulous approach, always leaving no stone unturned in my treatment. Nursing & Patient Support • Marilyn (Room Carer) – For her kindness and support during the early hours. • Sister Muller (Night Nurse) – For her consistent care, clear explanations of my medication, and supportive presence. • Sister Louis (Night Co-ordinator) – For her warmth and reassurance, always checking in with a broad, happy smile. • Karen Herbst (Day Care Nurse) – For her patient and calming demeanour, which eased my anxiety greatly. Hospital Services • Jessie (Catering Service) – For always serving meals with a caring smile. • Christina (Unit Manager, Kitchen) – For overseeing a consistently excellent catering service. • Arthur (Chef) – For his divine, beautifully presented, and delicious meals served with style. • Kashif and Team (Management) – For promptly addressing concerns and ensuring I was well cared for. • Bukiwe and the Cleaning Team – For their cheerful presence and commitment to maintaining a spotless environment. The collective effort of the Rondebosch Medical Centre team reflects the highest standards of care. From the medical expertise to the kindness of support staff, every detail was handled with warmth and professionalism. ⭐ I highly recommend Rondebosch Medical Centre for anyone seeking compassionate, world-class medical care. ⭐
0
Replies (0)DC
Danielle C
1 reviews | Active since Jan 2020
29 Apr 2024, 14:59
Rondebosch Medical Centre
My grandfather of 85 years old was admitted to Rondebosch Medical Centre. His heart only operating at 15% and he had multiple infections and was treated for various conditions. His false teeth (which contained 10k of gold) and numerous items went missing. I submitted a formal complaint as well as multiple telephonic follow ups to the hospital with no response -it has been 4 weeks already. He hasn't been able to eat solid food in his dire condition and not once have they phoned or gotten back to me. We finally found a dentist willing to come to hospital for a new set of teeth after getting him transferred to a different hospital. I am disgusted that this hasn't been important enough for a hospital representative to assist. The doctors are brilliant but unfortunately this whole experience hasn't been a good one. I feel incredibly sorry for my grandfather and watching him struggle to get better and not being able to eat properly has been horrific. Hide your belongings if you go to this hospital.
Helpful (0)
|Replies (0)DC
Danielle C
1 reviews | Active since Jan 2020
29 Apr 2024, 14:59
Rondebosch Medical Centre
My grandfather of 85 years old was admitted to Rondebosch Medical Centre. His heart only operating at 15% and he had multiple infections and was treated for various conditions. His false teeth (which contained 10k of gold) and numerous items went missing. I submitted a formal complaint as well as multiple telephonic follow ups to the hospital with no response -it has been 4 weeks already. He hasn't been able to eat solid food in his dire condition and not once have they phoned or gotten back to me. We finally found a dentist willing to come to hospital for a new set of teeth after getting him transferred to a different hospital. I am disgusted that this hasn't been important enough for a hospital representative to assist. The doctors are brilliant but unfortunately this whole experience hasn't been a good one. I feel incredibly sorry for my grandfather and watching him struggle to get better and not being able to eat properly has been horrific. Hide your belongings if you go to this hospital.
0
Replies (0)NJ
Natalie J
1 reviews | Active since Jan 2020
2 Apr 2024, 05:22
STRUGGLING TO GET CO PAYMENT BACK
I had a procedure on the 1st of February 2024 and had to pay a copayment which the hospital also paid now my co-payment needs to be refunded and every time ai call there is stories.It looks as if the finance department is playing the fool.They were very quick to ask for the co-payment on the day of the procedure the nurse even wanted me to leave the room before my lift arrived.I will never ever go there again.
Helpful (0)
|Replies (0)NJ
Natalie J
1 reviews | Active since Jan 2020
2 Apr 2024, 05:22
STRUGGLING TO GET CO PAYMENT BACK
I had a procedure on the 1st of February 2024 and had to pay a copayment which the hospital also paid now my co-payment needs to be refunded and every time ai call there is stories.It looks as if the finance department is playing the fool.They were very quick to ask for the co-payment on the day of the procedure the nurse even wanted me to leave the room before my lift arrived.I will never ever go there again.
0
Replies (0)NJ
Natalie J
1 reviews | Active since Jan 2020
28 Mar 2024, 14:12
Refund delay
I was admitted as an out patient on the 1st of February 2024 and had to pay a copayment which the medical aid also paid.Now that I need my money refunded I get all kinds of stories.From the day I was there gor my procedure the nurse wanted me to leave the room as she stated I can go wait for my husband down stairs
Helpful (0)
|Replies (0)NJ
Natalie J
1 reviews | Active since Jan 2020
28 Mar 2024, 14:12
Refund delay
I was admitted as an out patient on the 1st of February 2024 and had to pay a copayment which the medical aid also paid.Now that I need my money refunded I get all kinds of stories.From the day I was there gor my procedure the nurse wanted me to leave the room as she stated I can go wait for my husband down stairs
0
Replies (0)