Active since Mar 2017
3
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0
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Reviews
3 reviews84 months ago
No service
Transter from Nedbank. Id mismatch. 80 min trying to solve issue. No premier consultant available. No customercare All consultants trasfer to the next. The exstra mile is not available.
56 replies
94 months ago
OVERCHARGED
no customer care paid R5000 ON AN ACCOUNT OF R3000 MY PAYDAY CHANGED FROM MONTLY TO WEEKLY KEEP UP WITH INSTALLMENTS TELLS ME I DID NOT HONOURE MY INSTALLMENT.
53 replies
111 months ago
ROSSOUW
<p>We are subcribe to MTN Iin 2016 velocity from Durban did our upgrades .</p> <p>we recived ou handsets and new LTE SIM CARDS .</p> <p>MY HUSBANDS LINE WAS NOT ACTIVATED AND WE HAD TO WAIT FOR 2 WEEKS.</p> <p>THE SALE CONSULTANT AT VELOCITY CHANGED OU TOP UP LINES TO OPEN LINE.</p> <p>I HAVE PHONED IN NUMEROUS TIMES AND EVERY TIME I WAS TOLD CALL MTN WE THEN WENT TO A MTN BRANCH AND WE WERE TOLD THEY CAN NOT HELP US CALL VELOCITY.</p> <p>TODAY 03/03/17 I CALLED MTN AND I WAS TOLD THE PACKAGE CAN NOT BE CHANGED BECAUSE WE ASKED FOR PROMOTIONAL PACKAGES AND WE DID .</p>
0 replies
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2 Star
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1 Star
3 (100%)