Active since Mar 2017
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23 reviews19 months ago
PnP is NOT to be trusted - EVER
I bought a lot of Santa Bianca Extea Virgin Olive Oil from Pick n Pay about a year ago, trusting WORD. It's very clear now that PnP's word, advertising, claims, etc is worth NOTHING. I have high cholesterol and plenty of other medical issues and decided to live healthier and eat better. When I saw that there was a "good deal" on Extra Virgin Olive Oil, I jumped at the opportunity and bought a good amount of it. Only now, when I took a good look at the label, to see if the Olive oil is from a single country and whether it is sealed with nitrogen, I saw that the very first ingredient is VEGETABLE OIL. This is totally unacceptable because I trusted PnP's advertising on their ASAP app. One cannot see the label at the back of the bottle, where the information of the oil composition is. One only sees the front label where it only says Santa Bianca Extra Virgin Olive Oil. There's ABSOLUTELY NO mention of the fact that this is a blend of rancid toxic industrial oils mixed with Olive oil. So, I went a whole year, thinking that I was living healthier, but was actually poisoning myself further, based on PnP's word. This is UNACCEPTABLE. So, if PnP can lie about a "premium" product and charge a "premium" price for it, then they can lie about everything else. So PnP is NOT to be trusted. I'm extremely disgusted and offended by PnP's blatant **** advertising and claims, etc. I'm SERIOUSLY rethinking my future spending with PnP. I'm highly irate and let down by a formerly trusted brand. I simply cannot express how mad I am about this.
53 replies
31 months ago
Useless people everywhere
It doesn't appear as if TymeBank is perturbed by any reports on hellopeter. They couldn't care less because they're the most arrogant and self righteous bunch of people who think they can stuff people around as and when they wish in order to force them to upgrade their accounts to more expensive accounts and more functionality but hide behind some buLL**** internal "law" and restricts one to 1K cash withdrawal of EFT per day. NO other bank has this draconian "law" and neither is there a national moratorium on the amount of money anyone can move in or out of a bank account. It's only TymeBank who thinks they are so sophisticated and innovative by limiting their customers to 1K trade per day. But they will gladly take the profit they make on the trade traffic on one's account. They are just a bunch of nobodies who try to throw their weight around as if they are one of the big boys. And to be truthful, hellopeter is just an "app" with no teeth or clout.
262 replies
31 months ago
TymeBank the absolute WORST bank ever.
I have money in my TymeBank account and I can only transfer R1000 per day out of that account. I need to pay salaries because it's month end and no matter how I explain to whomever I talk to on the phone, they don't care of worry about people not getting paid. This R1000 per day as a maximum is an internal TymeBank "rule" because it's NOT standard banking practice in South Africa. If it was standard banking practice in SA then all the other banks would have had the same rules. So TymeBank is holding my money hostage or they're *****ing my money. They keep on hiding behind the fact that Dept of Home Affairs doesn't have a photo of me on record. I didn't do anything wrong and I'm NOT the reason that Home Affairs doesn't have a photograph of me on record although I have an ID book which was issued by Home Affairs in 1996. I've had that ID book ever since it was issued by Home Affairs so what must I do when Home Affairs looses my info? Is it my fault? I have 2 broken feet and now TymeBank expects me to drive there and stand in a queue for hours and hours and update my details before they're willing to give me full access to MY MONEY. TymeBank is the worst bank in SA with their terrible service and not answering their phones when I call in. Every single time I have called in, I had to wait around 30 minutes before someone answered the call. All I want is full access to MY MONEY - I'm not applying for a loan or overdraft or anything. I just want MY MONEY in order to pay my staff. They are the rudest, slowest, worst bank in SA. I've explained my situation to them and they demanded a SAP certified copy of my official SA ID - which I forwarded to them - because they said that that would allow me to upgrade my account to some sort of status where I can get full access to MY MONEY but after I have supp**** them with everything, I still can't upgrade my account at the Kiosk or via the app. If I didn't have to have a TymeBank account, then I would have closed that account long time ago. About 30% of my customers are with TymeBank and it's just easier to have a TymeBank account to accommodate those customers.
131 replies
35 months ago
TymeBank is the worst
I have to draw 30k from my TymeBank account and I cannot get a damn PnP that has enough cash or find a TymeBank kiosk that works to update my TymeBank account details to do EFT's larger than 1k. Every damn TymeBank kiosk is out of order - for weeks now. I have 2 broken feet and cannot run around from one store to the next. Shis is terrible service and no one answers the phones at TymeBank. Come on now - get your systems to work.
53 replies
35 months ago
PnP is the worst company out there.
How come I can't draw my own money at a PnP til point? I have the PIN for R5000 but the PnP Equestria store manager barks at me for wanting to draw my own money at that store? Then it's a pain in the paw-paw to try to get an answer out of them if they can help me. Then he comes with an attitude and stupid argument that I need to make an appointment when drawing an amount over R2000. What utter ****? I have the PIN number directly off my TymeBank phone app, approved by TymeBank, but the store manager has an attitude and stupid **** excuses. I need to draw cash because the kids need to eat and my wife broke her foot - only to be treated like absolute garbage and to be told they can't help me. This is the worst "service" from PnP - who are a business partner of TymeBank's. I cannot believe that I cannot have access to my own money.
53 replies
35 months ago
TymeBank is the absolute WORST
I have money in my TymeBank account and I've got the worst time trying to draw my own money at a PnP til point. Why can't I transfer money from that account to another account or draw the cash at a PnP til point? Apparently the system says I need to make an appointment BEFORE I can draw an amount of R5000.This is my money and I did get a PIN number via the TymeBank app, only to arrive at the til point at PnP Rossouw Street / Equestria to be firstly treated like **** for wanting to draw that amount, then having to wait and wait until they run around like a bunch of rats, only to be told by the store manager that I have to make an appointment to draw such an amount - of my OWN money? This is the worst service ever and then to be told that I cannot draw my own money? Don't try to fob me off either by saying you contacted me in private when actually NO attempt was made to contact me. This has happened to me few times that TymeBank says they contacted me in private but NOTHING was done about the situation. NO phone calls or emails or NOTHING.
0 replies
35 months ago
Apologies not accepted.
I make use of the PnP ASAP service because I can't walk and I became aware that sometimes I receive deliveries from another PnP store, other than my local PnP store. When that happens, I see that there's a much wider variety of products available than my normal PnP store. I understand that not every PnP store can stock all products since the demand for certain products are higher in some areas than others. I don't expect my local PnP store to stock products which only I will order from time to time because it wouldn't make financial sense for PnP to try to satisfy my needs only - sometimes - from that store. That's why I'm asking for my PnP ASAP profile to be moved to another store where I can order goods which is more suitable to my needs. If my orders can be serviced from another store when my local PnP store is offline, then surely my profile can be permanently moved to another store with a much wider variety of goods to order from? If that means that I have to wait a bit longer for my deliveries then that's fine. I don't mind waiting a bit longer but I don't want to only order milk and bread and potatoes and butter - basic items. I want the humus and speciality yoghurts and exotic fruit and prepared foods, etc. By calling me and apologizing over and over doesn't solve the problem. Just move my profile to a bigger store then PnP doesn't have to stock the stuff I want at my local PnP store. I'm willing to wait a bit longer for my goods. I didn't complete the phone conversation with the person who called me because I was about to swear and prevented myself from becoming personal and ugly so I just ended the call before I could say something ugly.
53 replies
36 months ago
TymeBank is the absolute WORST bank to deal with.
I have money in my TymeBank account which I need to draw. I have two broken feet and I'm not mobile. I can currently only transfer R1000 per day from my TymeBank account but I need all of it. I got someone to take me to a Pinck-n-Pay store yesterday to draw cash but they didn't have the cash. I tried to get a card at the instire Kiosk but it was out of order. So we went to another PnP and the same story there, no cash and Kiosk out of order. So we went to a third store - same story. We went to a fourth PnP - same story. I tried to upgrade my account as per the instructions on the app - it only says there seems to be a problem I called TymeBank and was kept in the holding loop for 25 minutes after which I got cut off. What exactly more must I do to access my own money? This is such a frustrating bank to deal with because I keep on running into walls as far as I go in dealing with TymeBank. It's absolutely the worst bank to deal with.
53 replies
39 months ago
Ja well - so.much for nothing
One writes q report and absolutely nothing comes from it. Waste of time.
132 replies
40 months ago
VODACOM CONSULTANTS ARE ALL.IDIOTS
Every time I buy DATA via Capitec bank I receive AIRTIME. The first consultant I spoke to said I should contact my bank and ask them why they sold me AIRTIME and not DATA. I called Capitec and they said that it's NOT Capitec but a mistake made by VODACOM. They checked my account with Capitec and confirmed that I did choose DATA for R699. Capitec referred me back to VODACOM. So I called VODACOM on 082135 AGAIN and spoke to BUSI and explained very nicely to her what happened and then she responded that she DOESN'T UNDERSTAND. So I EXPLAINED TO HER AGAIN and then she still didn't understand and asked me why did I select AIRTIME and not DATA. I NEVER buy AIRTIME but only buy DATA. How is it possible that when I explain to the consultants what I selected is NOT what I received that they STILL try to tell me that I made a mistake when I selected the type of product when I made the purchase? I need the DATA NOW - NOT TOMORROW OR ANY OTHER TIME - I NEED IT NOW. Every single consultant whom I spoke to tried to convince me that I made a mistake. I know that I didn't make that mistake because I NEVER but AIRTIME but only DATA. Now Capitec says they didn't make the mistake and VODACOM says they didn't make the mistake and the one keeps on referring me to the other one. HOW ON EARTH CAN VODACOM NOT CONVERT THE AIRTIME TO DATA. When I asked IRENE how it can be done the acts all stupid. BUSI just cut me off. I'm in a tight spot and need the DATA NOW and not later. The VODACOM consultants are all idiots and treat me like an idiot and instead of helping me they keep on complaining that I shout at them but NONE of them are helpful or not even wanting to try to assist and they all act stupid and keep on treating me like an idiot by telling me that I made the incorrect choice when I purchased DATA I NEED THE DATA NOW.
264 replies
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