Active since Mar 2017
Well now I am truly peeeed off! After numerous conversations with Supersonic agents and all the apologies for such bad service I sit here on my couch and note that they have debited my account for services not rendered. I was guaranteed that a debit order would not go off my account and I would actually be credited because of no connection. A promise was made to send me an email acknowledging my cancellation of my debit order mandate which was not fulfilled. How dare you Supersonic? You are taking bread and butter off people's tables while you are sitting in your ivory towers! Shame on you! ****** *******s!
Supersonic doesn't even deserve a star. Worst service I have ever experienced! I was a Nepic client and since Supersonic took over, I have had nothing but problems! Internet went down for Nepic clients and we have received numerous empty promises from Management. I am still waiting for my so-called free router and sim card. Nobody at Nepic can give me a solution or answer and constantly blame RAM for lack of delivery. I am livid! They better not debit my account! I will definitely take this further!
DO NOT BUY OR DO ANY BUSINESS WITH ZHAUN'S. I bought a sachet packaging machine from them a year ago. Apart from having to add extras at a cost of R 22 000-00 and a HUGE delay in delivery, to date, the machine is still not working. They send inexperienced technicians out for training that have absolutely no idea how to operate machines. I go so far as to say that I actually ended up showing the technician how the machine SHOULD work. To date the machine is not working and does not even package anything. After numerous attempts to sort out our dilemma, the company has no solution at all and are constantly evading or avoiding responsibility for the fact that they have sold me a machine that does not work. Constantly shifting the blame to me, the consumer. This is not acceptable and I truly believe that in this day and age and the fact that we invest in business opportunities to try and make a difference and ends meat in our current ailing economy that we certainly DO NOT need companies like Zhaun's around.
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