Active since Mar 2017
I bought a set of BFG 265/70/R17 KM3 Mud terrain tires from Hi-Q Vredendal. The service from Hi-Q Vredendal was great but the service I got from BF Goodrich is shocking! It's a pity I can't post pictures here, then you can decide for yourself - Tires still have 50% thread left & all of them have cuts & tears all over, you can see it's defects in the tire itself - in such a way that I don't feel safe keeping them on my vehicle. I did receive a report from the BF Goodrich agents in South Africa which states: "Our experts concluded that the tires have no manufacturing defects - the damage is accidental or results from the use conditions. Consequently we are sorry to inform you that we cannot propose compensation." Well, over the past few years I have used different tire brands & never have I experienced such damage to 4 x tires with around 50% life in them. I mean, BFG isn't the cheapest tires around & I don't mind paying a premium for trustworthy tires but it's shocking that BFG South Africa isn't standing behind their brand/product. Will I ever buy BF Goodrich tires again? Definitely not & I would highly advise you against it either!
I've send my Drone to Hong Kong for repairs. The repairs was $198 (I've send Fedex the prove of the payment). Now Fedex send me a bill of R6568 & after numerous emails & phone calls it's still not sorted & I still don't have my Drone back - I that after I've paid the R6568. Unacceptable! I have all the papers that this drone was temporarily exported for repairs, why must I pay customs on a amount FEDEX wrote on the waybill???? While reading through all of the bad reviews about Fedex, I can't believe that the company is still in business! :-( Lots of similar issues than mine...