Active since Apr 2017
Purchased a Mahindra Karoo S6 DC 4x2. Initially the vehicle had software issues, I was told it was due to the altitude changes. Which was resolved after a few visits to the dealership. After two and a half years the vehicle picked up rust. A warranty claim was processed with the dealership, after 4 months no response. I inquired only to find that the consultant handling the claim resigned. A new consultant was allocated and a new claim was generated to which another two months passed. Only to be notified that the warranty was only covering R6000 towards the total rust claim of R23000. I was then told that the matter was escalated to Mahindra SA. At this point a total of 7 months had passed and the vehicle had picked up more rust. I took a loss on the vehicle and traded in for a GWM and never looked back. While Mahindra was a good vehicle they failed at upholding there warranty promise. I would advise caution with the after sales provided with this brand.
Excellent experience with a friendly person. Would recommend Casey Kimble to anyone looking for insurance.
<p>Excellent service from Hendrix de la Guerre</p>