Active since Apr 2017
Call centre agent guided me through the entire purchase process
Customer Service: Matthews from the Randburg Warehouse provided excellent service. He took the time to help me choose the best quality bed within my budget. He explained the delivery process, payment and the free trial period available. He was very patient in allowing me to take my time to make a decision and afforded valuable information on the specifications of the various mattresses.
<p>At 5 o'clock on 30 April 2017 I entered the room after an entire day out only to find there were no towels, refreshments,tissues and toiletries. Upon calling housekeeping they assured me they would sort it out. Upon returning to the room 3 hours later the items were still missing. Housekeeping on the 5th floor don't care. </p>