TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I made a booking in April, for the 27th-30th October 2022. 2 weeks before my booking I got a call from the hotel the lady said she's doing a follow up asked me to confirm how many guests and asked about my race if I was black or coloured. Told her that all 3 of us are black,she said okay then finished off the call. 10-15 minutes after that call got an email saying my booking was cancelled and an automated refund will be processed. Why cancel my booking at the last minute though??
1 reviews | Active since Jan 2020
I made a booking in April, for the 27th-30th October 2022. 2 weeks before my booking I got a call from the hotel the lady said she's doing a follow up asked me to confirm how many guests and asked about my race if I was black or coloured. Told her that all 3 of us are black,she said okay then finished off the call. 10-15 minutes after that call got an email saying my booking was cancelled and an automated refund will be processed. Why cancel my booking at the last minute though??
1 reviews | Active since Jan 2020
Good Day, This report is for Protea Hotel Abeokuta (Nigeria), I stayed there and checked out before time ( I was supposed to check out on the 20th) however we were forced to leave a day earlier cause the last flight was on the 19. We left in a hurry, the hotel stuff told us to email our banking details which I did in less than 5 days after my departure. I have not received my refund, I have been in contact with Benjamin and have provided him with 2 banking details yet my refund has not been processed. He does not reply to my texts. This is so disappointing
1 reviews | Active since Jan 2020
Good Day, This report is for Protea Hotel Abeokuta (Nigeria), I stayed there and checked out before time ( I was supposed to check out on the 20th) however we were forced to leave a day earlier cause the last flight was on the 19. We left in a hurry, the hotel stuff told us to email our banking details which I did in less than 5 days after my departure. I have not received my refund, I have been in contact with Benjamin and have provided him with 2 banking details yet my refund has not been processed. He does not reply to my texts. This is so disappointing
1 reviews | Active since Jan 2020
0n 24 February 2020 I booked in at Park Inn Hotel in Sandton. I was allocated room 305. I was was very disappointed to find that the room had not been cleaned. The dustbin had not been emptied, the toilet had been used and not flushed, the bath mat was dirty and had been used and someone shaved and there was hair on the sink. This was an obvious disappointment as I have used this hotel in other cities.
1 reviews | Active since Jan 2020
0n 24 February 2020 I booked in at Park Inn Hotel in Sandton. I was allocated room 305. I was was very disappointed to find that the room had not been cleaned. The dustbin had not been emptied, the toilet had been used and not flushed, the bath mat was dirty and had been used and someone shaved and there was hair on the sink. This was an obvious disappointment as I have used this hotel in other cities.
1 reviews | Active since Jan 2020
**** them. I've been booking at ParkInn Sandton since forever. Today I get robed, and they tell me the points I've been collecting are useless. I've been a loyal member for years
1 reviews | Active since Jan 2020
Thanks to Park Inn in Sandton for spoiling a very special evening where my husband and I had a chance to get away and randomly selected the hotel for a spontaneous evening out. Once heading to bed at around 1 a.m I noticed disgustingly huge ****roaches coming out from one of the corners underneath the basin. Being as freaked out for insects as I am, I grabbed my shoe ****ed one not thinking too much about it,but then noticed there were many more as I turned around. After seeing that I was unable to sleep till around 5 a.m wondering where more could be hiding! We paid for breakfast but I couldn’t even think of touching anything! Can you imagine what their hygiene is like?! cannot believe that my night off from the kids involved me going to a hotel to **** dam ****roaches. Spoke to the weekend manager that morning and she was of no use at all,didn’t seem to shock her in the least! Absolutely disgusting!
1 reviews | Active since Jan 2020
Thanks to Park Inn in Sandton for spoiling a very special evening where my husband and I had a chance to get away and randomly selected the hotel for a spontaneous evening out. Once heading to bed at around 1 a.m I noticed disgustingly huge ****roaches coming out from one of the corners underneath the basin. Being as freaked out for insects as I am, I grabbed my shoe ****ed one not thinking too much about it,but then noticed there were many more as I turned around. After seeing that I was unable to sleep till around 5 a.m wondering where more could be hiding! We paid for breakfast but I couldn’t even think of touching anything! Can you imagine what their hygiene is like?! cannot believe that my night off from the kids involved me going to a hotel to **** dam ****roaches. Spoke to the weekend manager that morning and she was of no use at all,didn’t seem to shock her in the least! Absolutely disgusting!
1 reviews | Active since Jan 2020
I was sworn at by a cleaner who was making noise in the early hours at 02h00 we could not sleep because he was busy banging cups. Reception areas was no were to be found. Management or the manager on site did not even apologise to me they were busy telling me about procedure to cover up for their friends
1 reviews | Active since Jan 2020
I was sworn at by a cleaner who was making noise in the early hours at 02h00 we could not sleep because he was busy banging cups. Reception areas was no were to be found. Management or the manager on site did not even apologise to me they were busy telling me about procedure to cover up for their friends
1 reviews | Active since Jan 2020
I was sworn at by a cleaner who refused to keep the noise down while cleaning at the early hours of the morning at 02h00 . The reception area did not respond and manager was not bothered to assist us
1 reviews | Active since Jan 2020
I was sworn at by a cleaner who refused to keep the noise down while cleaning at the early hours of the morning at 02h00 . The reception area did not respond and manager was not bothered to assist us
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