Active since Oct 2016
34
Reviews
0
Industries
Reviews
34 reviews14 months ago
Pay out shortfall
I called 0860 123 999 and my issue was not resolved. I was supposed to get a pay out for 12 months however it was stopped at 10 months, please check and advise
53 replies
19 months ago
Poor service
Good morning, So disappointed with the secure chat of My Service Suite, I logged a dispute for a debit order & could not find a solution through self-service. I reached out to an agent, related my story & mentioned that it is for a business account. I was routed to another agent with no explanation & I had to relate the long story again - then the agent Bongi took another 10 minutes to respond. She the routed my query again. I spent almost an hour on this, this is totally unacceptable & time wasting. I might as well go to the branch. Teach your agents to pay attention to detail & read to contextualize.
53 replies
21 months ago
Bad service
ABSA insurance is a ****, they always have stories come claim time. Imagine chasing a claim for 3 weeks for feedback, you can't get hold of their agents including their main nor 3rd party suppliers. It is very disappointing
58 replies
33 months ago
Excellent
Petrol attendance Patrick from Astron Energy Lemon Tree offered a superb service, was friendly and excellent at what he does. Keep up the good work
0 replies
35 months ago
Mr Price is a ****
I was ****med by Mr Price, I was featured in their women's days campaign where it was published everywhere that my charity organization had won R5000. I have been sent from pillar to post by Sinethemba Dlamini Social Media Coordinator at some stage she wanted me to send the section 18 letter and I refused since I had not received the money. She has been ignoring my emails since and did not put her contact number in her signature. Such a disappointment from a big company
106 replies
36 months ago
Happy customer
Makro Alberton - I would like to take this time to acknowledge and appreciate Hlalifang at the biking section. He is so passionate about his job, always serving with a smile and gives the best advise. He always gives the client the respect and time. Well done to him, he must keep up the good work. His efforts are valued
53 replies
37 months ago
****y service
I have been paying Sanlam since 2017, I had transferred my years of annuity retirement now I am claiming Janine Stevens does not even have the decency to call me. My claim was submitted in December & it is April now I am being sent from pillar to post. I have been calling with no luck but client services is quick to quote ACTS & not call me as a client even after I have called more than 5 times. This is ridiculous & unacceptable
212 replies
40 months ago
Excellent service
I walked in to Clicks Ravenswood, I couldn't find what I was looking for. Xolani Hlongwane Clicks asked if I need help, he then checked the stock at the back & the item was out of stock. He went on to check other Clicks close by, asked for the particular items to be set aside. Well done for a great service, serving with dedication & patience. Keep up the good work, we need more people in the retail space.
0 replies
43 months ago
Racism & disrespect
What a horrible experience for us as tourists, on Saturday 1 October we went out to Amazing Kruger View to celebrate 2 of our friends birthday just after 18:00 & we were 5. The manager Petra was walking around checking all tables asking people about the services, she skipped our table & did that 3 times. We told Rennete that it is our friends birthday what does the restaurant offer she said it's just ice-cream & walked away. We saw this at another table that is why we asked, eventually Petra came to our table to tell us we are making a noise this is a restaurant. She said this in a very insulting tone, I told her we don't appreciate her tone & she walked away. We had to leave as a result of this level of disrespect, on our way out I raised it with Petra & took her tone higher was more rude. Said the last time you were her you did the same thing, this is our 1st time there & insinuated that all black people are the safe. It is so heartbreaking to be treated like this in this day & aged. This was a very traumatic experience
0 replies
43 months ago
Order No. 16307420
This is seriously annoying, I logged a return which was schedule to be collected 19 September. Order was not collected, I emailed & ended up nowhere. I called 4 times this week, my collection was rescheduled for 28 September & this morning I find out it has been cancelled. When am I meant to use these shoes really, hoe hard can it be?
0 replies
Review Distribution
5 Star
11 (32.35294117647059%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (2.9411764705882355%)
1 Star
22 (64.70588235294117%)