KM
Khanyile M
Active since May 2017
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
Aucor Cape Town - Best
Maura Hayward is a remarkable professional with excellent communication skills. She is always helpful, responsive, and approachable. Working in the auction industry, she makes the buying experience seamless and enjoyable, ensuring clients feel confident and supported throughout the process. She personally gave me one of the best buying experiences I’ve ever had.
0 replies
5 months ago
Inadequate Service from Vumatel
When I relocated, I was informed to take my router with me. At my new address, technicians were sent by your company for installation. On the first visit, one a technician came and installed the “black box”. On a later date, two additional technicians came to do the actual installation and connection — those technicians took the router from me after I asked what to do with it and was told it was no longer needed. A few days later, I received a text/email requesting that I return the router. I immediately called and logged a query explaining that I had already given it to the technicians. I also followed up with emails. Despite that, Vumatel has debited me R 1,999 for the equipment. When I called to dispute this charge, I was informed that your records show “no technician was sent” and that I supposedly installed everything myself via phone assistance — this is incorrect. This raises serious concerns about safety, accountability, and your record-keeping: if Vumatel cannot trace which technicians were sent to a customer’s home, that is unacceptable and scary. Additionally, the representative I dealt with was rude and condescending, providing effectively zero assistance, despite my calls and emails. Ticket numbers :VOX29076999 and VOX27609867-T1-1
213 replies
5 months ago
Inadequate Service from Vumatel
Vumatel Service Is shocking When I relocated, I was informed to take my router with me. At my new address, technicians were sent by your company for installation. On the first visit, one a technician came and installed the “black box”. On a later date, two additional technicians came to do the actual installation and connection — those technicians took the router from me after I asked what to do with it and was told it was no longer needed. A few days later, I received a text/email requesting that I return the router. I immediately called and logged a query explaining that I had already given it to the technicians. I also followed up with emails. Despite that, Vumatel has debited me R 1,999 for the equipment. When I called to dispute this charge, I was informed that your records show “no technician was sent” and that I supposedly installed everything myself via phone assistance — this is incorrect. This raises serious concerns about safety, accountability, and your record-keeping: if Vumatel cannot trace which technicians were sent to a customer’s home, that is unacceptable and scary. Additionally, the representative I dealt with was rude and condescending, providing effectively zero assistance, despite my calls and emails. Highly disappointed
213 replies
11 months ago
Discovery Bank Does not prioritise customer care or *****
I am extremely disappointed in Discovery Bank. Firstly, their banking platform fails to adequately protect customers from *****. It does not clearly display the amount you are about to pay, which compromises transparency and security. After noticing a *****ulent transaction, I immediately contacted the bank—within two minutes—but they were unable to stop it. A ***** case was opened, and I was told I would be contacted within 72 hours. That time passed without any follow-up, so I reached out again and was informed that an investigator would call me back. That call never came. When I followed up once more, I was told that the 72-hour window referred to working hours, and that my case would only be assigned to a private investigator in approximately nine days. This experience has made it clear that Discovery Bank does not prioritize customer care or ***** prevention. As a result, I am cancelling all my products with them, including my bank account, car insurance, and retirement fund. I no longer have confidence in their ability to protect or support their clients.
638 replies
20 months ago
After being disappoi...
After being disappointed by the CC courier about to cancel the whole contract - Bradley stepped in to save the day , his customer service is on point, he was honestly amazing !!!
0 replies
49 months ago
The experience was a...
The experience was amazing, everything was well explained and honestly I am very happy...
74 replies
108 months ago
Claim well done ! (Palesa Moritsi)
<p>Thank you for the professional service I received from Miway mainly Palesa Moritsi , she treated me with respect and I felt very important . She handled my claim well and it took about 2 weeks to get every done and sorted .......</p> <p>I am pleased with Miway service by far especially conserdering that I am a new client ..... :-)</p>
56 replies
109 months ago
High 5 for a great service
<p>Khambi assistance was great .</p>
56 replies
Review Distribution
5 Star
6 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (33.333333333333336%)