Active since May 2017
Since my regular and much trusted mechanic, who did a number of jobs for me in the past, was on holiday, I contacted you to repair the brake fluid leak on my 2006 Hyundai ATOS. Your men showed me that the pipe, connecting the brake fluid reservoir with thewheel brake was defective and was the reason for the fluid leak. I assumed that one of your men is going to immediately buy a new pipe and come back to install it. Instead, he came back very late in the afternoon and hastily installed the pipe. He quoted verbally R800 .He gave me your banking details, and I immediately transferred this amount to your account by Telephone Banking and gave him a printed copy of a Proof of Payment. Originally I also requested to give me a quote for repairing an assumed oil leak. He took a look, gave a very superficial quote of two hours of labour, said nothing about parts, and vaguely pointed at one end of the motor block saying that there was the oil leak. He never took the trouble of crawling under the car to get a better diagnosis. I subsequently received your invoices for the brake fluid job as well as for the assumed oil leak, where I found that the two hours of labour were jacked up higher and a mysterious part for R500 was charged. Seeing the superficiality of his diagnosis, I did not believe a word of it anddecided not to give you the go ahead with the oil leak job. Yesterday, a few days after your having repaired the brake fluid leak, the brake suddenly went limp again. My regular mechanic whom I trust, was back and he looked it. He showed me that the leak occurred at the end of the pipe at the brake fluid reservoir, EXACTLY at the same place where your men originally showed me the defect! Upon further examination the pipe, I am now convinced that your have never purchased a new pipe, but tried to fix the old one and installed it! Now I have to pay again for fixing the brake fluid leak, since I paid you R800 for nothing. I have now the invoice that my technician paid for the pipe. It is for R350. This is further proof that you simply reinstated the old defective pipe instead of buying a new one, and you still charged me R100 for it. What cheek! This was a shameful ripoff which I have never suspected from someonr like you.. YOU POCKETED R800 for nothing!
Ernest and his mechanics worked on my Hyundai ATOS for several weeks. Initially I was satisfied with their work as well as responses to e-mails and phone calls. However, about three weeks ago Ernest started to refuse to pick up his cellphone or answer e-mails. He began making promises to come to my house at certain times but simply did not show up. He knew that besides the ATOS I have no other transport and cannot even buy food, Yet when asking to tell me when he will come to my house, he refused to answer phone calls or e-mails. He has not finished the last job of acquiring and installing an alternator and making it work in the ATOS. Although I already paid him R3220 for this job, he still needs to inspect the alternator connections, remove the alternator if defective, take it back to the store and exchange it, and reinstall it. I don't know why he changed his attitude and has become totally untrustworthy. CAN ANYTHING BE DONE? Yet he is completely unresponsive and unavailable,
I called them because they advertised as a mobile auto service company (even though they also have a workshop in Jhb). Initially they were on time, did a thorough job, presented sales slips when buying a part, indicated in e-mail the next visit. Although I always paid them on time, they became unreliable, no longer answered phone calls or e-mails, started overcharging, did not finish the job but refused to indicate when they will come to finish it even when they knew that I have no other transport and needed to go shopping. Beware of mobile mechanics whenever a particular job cannot be finished in one day. Especially when your car is partially disassembled, or when they take some parts with them. Most of them are technically good but totally untrustworthy on the business side..
<p>I wish to expose shameless price gouging at the butchery department of Checkers Northgate.</p> <p>The price of pork shanks went from R39/kg to R49/kg in one day.</p> <p>The price of chicken parts went from R39/kg to R49/kg in one day.</p> <p>These are more than 25% increase in one day.</p> <p>This in my view is just profiteering.</p> <p> </p>
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