Active since May 2017
20
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Reviews
20 reviews9 months ago
NEDBANK: what a disastrous experience!
One star rating is too much ...!!! To say that NEDBANK is a “bank” is to give undeserved credit and importance to a financial entity that is worth exactly ZERO. What a disastrous experience my wife and I had with staff at the branches in Bayside and in Century City! Staff treating you like an idiot (I have over 50 years international financial experience), claiming to know everything and, in reality, bring very arrogant to cover their total incompetence and ignorance. It's easy for this bank to promise attractive interest rates on savings investments and not deliver it, almost certain that no one delves into the intricacies of the App (which is deliberately very complicated) to verify whether the promised rate is actually app****. Opening accounts and closing them after 3 months has never happened to us but with Nedbank it is possible. Of course!
0 replies
17 months ago
Dr. EDROSS DENTAL
There are not enough stars to review Dr. Yasseen Edross, Dr Taahirah Schloss and their Staff. Courtesy, very high professionalism, patience and high Customer care are part of the respect reserved to each individual Customer/Patient. A well-kept, clean, albeit minimalist environment and up-to-date equipment complete the profile of this award-winning activity. My wife and I have had experiences with other dental practices and Dr. Edross' is the best ever. Congratulations, Dr. Edross and Dr. Schloss.
0 replies
19 months ago
AVIS CAR SALES - BELLVILLE
It's a pity that the maximum number of stars to be assigned is only 5... If one wants to buy a pre-owned car without running into problems, hearing false promises, receiving denial of hidden and non-hidden problems that ultimately ruin the life and breakes the wallet to the point of making curse the decision of that purchase, then the only SAFE destination is AVIS CAR SALES in BELLVILLE Mr. Wilbert Zau (Sales Executive) and Mr. Rodney Mottie (Sales Manager) are professionals with a huge capital “P”, very rare to find in the market nowadays. Mr. Wilbert Zau Is not only expert, efficient and serious but transparent in the display and description of each car which is accompanied not only by the usual documents, but also by the details of any work it has had (both mechanical and bodywork, etc.), residual guaranties, etc. Mr. Rodney Mottie is the Manager of the Branch, who is on the Customers’ side, attentive to every sales detail and ready to provide personalized assistance to support Mr. Zau's work. I had (and have) direct proof of what I state here and, from now on, I will not only recommend AVIS CAR SALES to all my friends and acquaintances who are interested in purchasing a pre-owned car with a very high level pedigree without running into any kind of problem, but I will continue to purchase every future car from them for my personal use and for the family. Thank you, and WELL DONE, Wilbert and Rodney, you MAKE A REAL DIFFERENCE IN A SHARK-INFESTED MARKET.
0 replies
22 months ago
I had been assisted early this morning with courtesy and before working time by Laurette
I had been assisted early this morning with courtesy and before working time by Laurette. She had been very professional and helpfull. Thank you!
53 replies
23 months ago
MISLEADING ADVERTISING
CARS.CO.ZA complicit in misleading advertising of CMH? From: C...........@gmail.com Sent: Monday, May 27, 2024 7:28 AM To: info@cars.co.za Subject: CMH PROTON, Cape Town Importance: High Dear Sirs, First of all, I would like to thank you for the care and assistance you gave me when, through your site, I decided to delve deeper into the adverti*****ts of CMH Proton of Cape Town relating to the SAGA cars referred to in the links: • https://www.cars.co.za/for-sale/used/2023-Proton-Saga-1.3-Premium-Auto-Western-Cape-Cape-Town/9480706/ still advertised for sale today for R164.950 • https://www.cars.co.za/for-sale/used/2023-Proton-Saga-1.3-Premium-Auto-Western-Cape-Cape-Town/9427664/ still advertised for sale today for R169950 Well, a few moments after my declaration of potential interest through your site, I was contacted by a CMH salesman who, after assuring me that they were both "demo" cars, offered to take me to view the first 27,000km car at home. However, being potentially interested in viewing and trying also the second one with 20,000km, I decided and agreed with that salesman to personally go to their branch. When I arrived at the branch the next morning together with my wife, that salesman was not present, the 27,000 km car was not available (but it was the one that the seller was supposed to bring me home for testing that same morning...) and the one from 20000 has over 23000km. Apart from this, they informed that both cars, despite being CMH property, are actually reserved and used by customers in case their cars are in the workshop for a long time for services. The one available with over 23,000km, despite being priced at R16,990, had widespread bodywork defects, a ruined, dirty interior, even holey mats and a widespread unpleasant smell, so much so that we decided to avoid even getting on board. Therefore, my wife and I turned our attention to the possible purchase of a new SAGA manual basic available on the floor, advertised at R 179,900. Well, after the road test of a similar one they have available, we asked for the final quote for the purchase expecting confirmation of the "all-inclusive" cost of R179,900, as we had been told and confirmed several times during the viewing of the car and the test of the demo. In addition, we had also asked if it was possible to get a discount on the purchase as we would not be offering trade-ins as we had already committed to selling our car to GetWorth for R135,000 and they would come in afternoon to pick it up and pay for it. We were told that the CMH manager was refusing to negotiate because the advertised price for the car we were interested in was R179,900 on special and nothing would be taken away! Well, the final reality was that the available “base model” advertised for sale everywhere at… just R179,900, (https://cmh.proton.cars/specials/ PROTON SAGA 1.3 STANDARD M/T) in reality it costs "turnkey" the beauty of R 195,232! As the attachments shows without any possible mistake and/or misunderstanding, on the quote CMH Cape Town issued to my name, there is NO mention about the advertised cost of R179,900.00 for the basic manual SAGA I was interested in buying thy same morning paying cash…!!! Despite our complaints and having reminded to the sellers who had repeatedly assured that the final price for the car under negotiation was R179,900, they denied it, hiding behind excuses that were simply absurd and clearly offensive to our intelligence. In addition, having canceled the purchase of the Saga due to such a completely unacceptable price, we consequently had to renounce the offer to purchase our car from GetWorth which, if we were to ask to confirm that same offer today for another purchase, would not be reconfirmed. Therefore, the experience with CMH Cape Town also created us unexpected and, above all, UNFAIR economic damage due to their unfair behavior bordering on commercial *****. We have already reported the fact to your representative who called us yesterday to have a report about our experience with CMH thanks to your adverti*****ts but we wish to officially INFORM that CMH discloses MISLEADING information about the SAGA’s price and adverti*****ts aimed at misleading the recipients of such adverti*****ts attempting to undermine their economic behavior, even potentially. A practice, therefore, contrary to the Law of Consumers who see themselves as recipients of misleading advertising. Misleading advertising is a form of advertising which, with a false and distorted message, extols qualities that the product does not possess and/or prices that are not respected and/or app****, deceiving the consumer. In the EU, such attitudes and behaviors have ******** relevance and serious sentences are imposed against those who apply such behaviors that are harmful to the market and competition. Since CARS.CO.ZA is a serious and important public institution for the Country and a purchasing guide for Consumers, I consider it useful and important for you to take cognizance and note of these facts of such serious importance in order to take adequate measures: if necessary including blocking such adverti*****ts. Regards
0 replies
23 months ago
CARS.CO.ZA COMPLICIT IN MISLEADING ADVERTISING OF CMH PROTON
CARS.CO.ZA complicit in misleading advertising of CMH Proton, Cape Town? From: C...........@gmail.com Sent: Monday, May 27, 2024 7:28 AM To: info@cars.co.za Subject: CMH PROTON, Cape Town Importance: High Dear Sirs, First of all, I would like to thank you for the care and assistance you gave me when, through your site, I decided to delve deeper into the adverti*****ts of CMH Proton of Cape Town relating to the SAGA cars referred to in the links: • https://www.cars.co.za/for-sale/used/2023-Proton-Saga-1.3-Premium-Auto-Western-Cape-Cape-Town/9480706/ still advertised for sale today for R164.950 • https://www.cars.co.za/for-sale/used/2023-Proton-Saga-1.3-Premium-Auto-Western-Cape-Cape-Town/9427664/ still advertised for sale today for R169950 Well, a few moments after my declaration of potential interest through your site, I was contacted by a CMH salesman who, after assuring me that they were both "demo" cars, offered to take me to view the first 27,000km car at home. However, being potentially interested in viewing and trying also the second one with 20,000km, I decided and agreed with that salesman to personally go to their branch. When I arrived at the branch the next morning together with my wife, that salesman was not present, the 27,000 km car was not available (but it was the one that the seller was supposed to bring me home for testing that same morning...) and the one from 20000 has over 23000km. Apart from this, they informed that both cars, despite being CMH property, are actually reserved and used by customers in case their cars are in the workshop for a long time for services. The one available with over 23,000km, despite being priced at R16,990, had widespread bodywork defects, a ruined, dirty interior, even holey mats and a widespread unpleasant smell, so much so that we decided to avoid even getting on board. Therefore, my wife and I turned our attention to the possible purchase of a new SAGA manual basic available on the floor, advertised at R 179,900. Well, after the road test of a similar one they have available, we asked for the final quote for the purchase expecting confirmation of the "all-inclusive" cost of R179,900, as we had been told and confirmed several times during the viewing of the car and the test of the demo. In addition, we had also asked if it was possible to get a discount on the purchase as we would not be offering trade-ins as we had already committed to selling our car to GetWorth for R135,000 and they would come in afternoon to pick it up and pay for it. We were told that the CMH manager was refusing to negotiate because the advertised price for the car we were interested in was R179,900 on special and nothing would be taken away! Well, the final reality was that the available “base model” advertised for sale everywhere at… just R179,900, (https://cmh.proton.cars/specials/ PROTON SAGA 1.3 STANDARD M/T) in reality it costs "turnkey" the beauty of R 195,232! As the attachments shows without any possible mistake and/or misunderstanding, on the quote CMH Cape Town issued to my name, there is NO mention about the advertised cost of R179,900.00 for the basic manual SAGA I was interested in buying thy same morning paying cash…!!! Despite our complaints and having reminded to the sellers who had repeatedly assured that the final price for the car under negotiation was R179,900, they denied it, hiding behind excuses that were simply absurd and clearly offensive to our intelligence. In addition, having canceled the purchase of the Saga due to such a completely unacceptable price, we consequently had to renounce the offer to purchase our car from GetWorth which, if we were to ask to confirm that same offer today for another purchase, would not be reconfirmed. Therefore, the experience with CMH Cape Town also created us unexpected and, above all, UNFAIR economic damage due to their unfair behavior bordering on commercial *****. We have already reported the fact to your representative who called us yesterday to have a report about our experience with CMH thanks to your adverti*****ts but we wish to officially INFORM that CMH discloses MISLEADING information about the SAGA’s price and adverti*****ts aimed at misleading the recipients of such adverti*****ts attempting to undermine their economic behavior, even potentially. A practice, therefore, contrary to the Law of Consumers who see themselves as recipients of misleading advertising. Misleading advertising is a form of advertising which, with a false and distorted message, extols qualities that the product does not possess and/or prices that are not respected and/or app****, deceiving the consumer. In the EU, such attitudes and behaviors have ******** relevance and serious sentences are imposed against those who apply such behaviors that are harmful to the market and competition. Since CARS.CO.ZA is a serious and important public institution for the Country and a purchasing guide for Consumers, I consider it useful and important for you to take cognizance and note of these facts of such serious importance in order to take adequate measures: if necessary including blocking such adverti*****ts. Regards
0 replies
26 months ago
PROTON - CMH SOUTH AFRICA
Shocking Proton/CMH experience. In the hypothesis of changing my car for a slightly larger one without committing myself too much financially, I was interested in seeing and trying the Proton SAGA with manual gearbox, Last Monday I went to the CMH dealership in Cape Town. Apart from the kind welcome, everything else about the experience had been absurd... almost on the edge of reality! I discovered that the dealership does not have any vehicles/demo with a manual transmission available to show potential Customers but, in the case of specific requests, they have to ask for it to be sent to them with delivery in approximately 15 days. However, I received all the information I was interested in by viewing a top of the range SAGA on display but I did not want to text the AT demo because not interested in that kind of transmission. To make a concrete purchase hypothesis, I proposed the trade in of my car with cash payment of the difference. My car was tested after more than an hour of waiting for the so-called 'Appointed Expert' …then, finally, he arrived, giving a distracted greeting only from afar and dedicating about 20 minutes to the test. At the end of the "test", I was informed that the evaluation of my car would have been communicated to me within approximately 2 days (!!!). Not even if they had to price a spaceship! Anyway, I had to wait until Friday (5 days) around noon to receive the valuation of my car in trade for the Proton Saga with manual transmission. The difference requested to be paid was simply inadmissible and absurd as the valuation of my car turned out to be over 50k rands lower than the minimum quotation I received from other companies specializing in the buying and selling of used cars (WeBuyCars, GetWorth, etc.). Honestly, I felt not only offended but, above all, insulted! Not only for the absurd evaluation but, above all, for the attitudes. But not only that: I was also told that if I wanted to see and test a SAGA with the manual transmission, after accepting their quote, I would have to pay a 2k Rands deposit to allow them to "call" the model from the stock. Therefore, you have to pay CMH to see and try a Proton SAGA with manual gearbox because they do not have the entire range of the models available to show to potential customers... Simply absurd! Their clear attempt was to sell their car by making me pay almost the full list price, devaluing mine in a *****ulent way. It is clear that CMH can decide and do what they decide best to manage affairs but if Proton hopes to return to South Africa by relying on a structure that treats potential customers like they did with me, then I fear that Proton's life in the Country is destined to be very short once again …
0 replies
38 months ago
TAKEALOT INSOLVENT ??????
Honestly, I really don't know what to think, nor the reasons why Takealot's financial team is behaving aggressively and disrespectfully towards a customer for no reason becoming a very serious, pressing and legitimate question. From the outside, attitudes of this kind would suggest an insolvent company and, certainly, the attitudes in progress would lead to confirm it. In summary: • On February 26, 2023, I purchased an inverter for the amount of R1,199.00. After only a few days of receipt, it started to stop working and, of course, I decided to return it. Accepted the return, Takealot credited me the amount to be used for future purchases REFUSING to refund it to my account. Despite my insistence and having provided them with my bank references more than 10 times in total, to date this amount has not been refunded; • On March 6, 2023, I decided to buy another inverter for the amount of R1,290.00. Immediately after the order, re-reading the description of the item, I realized that it was not what I wanted and I communicated the cancellation of the order. The return was made internally by Takealot and this amount was also credited to me to use for future orders, despite having repeatedly asked for a refund on my debit card or on my current account having provided them with more and more times my bank details. • On the same day, March 6, 2023, I ordered another inverter trusting the data of the same published on Takealot’s website. When the item arrived, I realized that the description of the it did not correspond to the one I received. I immediately challenged it complaining about their misleading advertising of this product by returning it. Also for this reason I explicitly asked for a refund on my debit card or on my current account by providing more and more times my bank details. This amount also appears to have been credited to me for future purchases and never refunded. I have challenged Takealot for the undue appropriation of my sums paid (the total is R4,284.00) but it seems that the company's financial department categorically refuses to reimburse these sums without any reason, despite my insistence. At this point, the question if the company is insolvent and in financial difficulty such as to prevent it from repaying the amounts due to customers becomes legitimate and, in any case, the matter must be resolved immediately as requested.
0 replies
45 months ago
MAHINDRA CLAREMONT
For transparency, intellectual honesty, loyalty and personal respect, I want to publicly thank Mr. Shaheed Brink, Manager of the After Sale Service at Mahindra Claremont, Cape Town, who, with stubbornness, high technical knowledge and experience, spirit of service as well as professionalism and true, tangible respect, kindness and education towards Clients, worked for weeks in an attempt to eliminate the annoying *vibrations of the engine* and *noise of air suction*, besides several other defects, in my KUV 100 NXT. I think that the management of Mahindra SA should take an example and learn from Mr. Brink the technical modus operandi and behavior towards Customers to improve the after-sales services withing the Country, finally setting aside their haughty and without substance attitudes…
0 replies
57 months ago
TAKEALOT ACT AS ACCOMPLICE OF FRAAUDOLENT TRADERS AGAINST THEIR OWN CUSTOMERSto act as accomplice of fraudolent traders,
-------- Forwarded Message -------- Subject: CONSUMER PROTECTOR - Request of assistance Date: Fri, 13 Aug 2021 12:06:13 +0200 From: <toscan3llo@> To: consumer@westerncape.gov.za CC: Ralton.J (Takealot.com) <tal-request-responder_201706301357-zd@takealot.zendesk.com> Messrs OFFICE OF THE CONSUMER PROTECTOR (OCP) at: Western Cape Government, Cape Town Dear Ladies and Gentlemen, The undersigned, Dr. *********X respectfully informs and states to this Office of the Consumer Prrotector as follows: On 26th July 2021 I bought from TAKEALOT a “4 in one vegetable spiralizer” (Ref. Order #91187071) at the price of R147.00. The item had been delivered to me at their warehouse in Montague Gardens on 6th August. Returned home, I immediately tested it (slicing a carrot) and, since the result was far off what I needed and for which I bought it, 3 hours later I returned it at the same warehouse in Montague Gardens. Upon my delivery, the counter clerk carefully checked the item and the box in which it was contained finding them fully in order and finally accepting the return (Ref.: MRRN-4r9b9-egp5) informing that the refund of the paid amount would have been made into my bank account within 3, 5 days. A few days later I received an Email by which TAKEALOT informed that the return of the item had been made on 9th August (instead of 6th, as previously cnfirmed by Email), and the 10th August they noted “return concluded”. Today, after my insistence to get the refund into my bank account, TAKEALOT informed that they will not refund the item because “used” (nothing could be more false!). At this point, the bad faith of TAKEALOT's operators is more than evident because: The return of the defected item and the “eligibility confirmed” is dated 6th August 2021 (see attachment) but they successively changed the date into 9th August … what happened, or what have they done to the item in the meantime? They confirmed “return of item concluded” and 5 days later they changed mind wanting to return it to me because “used”? Obviously, I refused, refuse and will refuse the return of the defected item because: The verification and the valuation of the purchased item that does not correspond at all to what it is decribed in the ad on their web site had been made within 3 hours from the delivery of it to me and consequently, it is impossible that they find signs of “use”; The return of the item made and confirmed on August 6th but recorded on August 9th is highly suspicious; The insistence they are using to return to me the defected item after 5 days from the communication of “return concluded” raises the suspicion that the item may have been artfully tampered not to refund it for whatever reason and/or agreeements between TAKEALOT and the traders, or The item I returned in perfect original conditions may have been confused, or replaced with another returned by others, actually damaged. I am of the opinion that TAKEALOT 's management is clearly unfair, detrimental to me and not respectful of the Consumers Act. I kindly ask for your assistance so that the case can be concluded in compliance with the Consumer Act, preventing TAKEALOT to act as accomplice of fraudolent traders, disclosing misleading and false advertising of products for sale on behalf of third parties, openly against the interests of their Customers. I remain at your full disposal for any further information and/or document/s you might need. Yours faithfully Dr. *********X
0 replies
Review Distribution
5 Star
8 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (60%)