RB
Ron B
Active since May 2017
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
Zero service
Having originally renewed my MTN contract at this store numerous times over the years,I called to enquire for more information on a new contract. Staff at the shop are extremely slow to respond and do not return calls. I went to the store in person and was ignored by staff member behind the counter. On greeting him he complained how busy he was and could not assist me but would call me back. Needless to say, a week later I heard nothing. Stay away from this store, they are expert time wasters and extremely unhelpful.
0 replies
5 months ago
Zero service
Having originally renewed my MTN contract at this store numerous times over the years,I called to enquire for more information on a new contract. Staff at the shop are extremely slow to respond and do not return calls. I went to the store in person and was ignored by staff member behind the counter. On greeting him he complained how busy he was and could not assist me but would call me back. Needless to say, a week later I heard nothing. Stay away from this store, they are expert time wasters and extremely ***********.
0 replies
22 months ago
Excellent support
Good product with excellent support in application.Very knowledgeable team assisted with painting project .
0 replies
54 months ago
Be warned about D & J Workshop
My vehicle broke down and I contacted Danie for help. He advised me to bring the vehicle to his shop, as he could not tell me what was wrong based on my explanation that the vehicle was cutting out and not starting. I took the vehicle to D&J Workshop and again explained the symptoms, so an estimate could be made on what repairs /fault-finding needed to be carried out. I didn’t want to be in this situation again (broken down on the side of the road without any apparent reason, as the car kept cutting out ). Danie insisted that the carburettor had to be sent in for a service to an outsourced company as he was not sure what the problem was. As I have experience with carburettors, I suspected this was not the problem. I suggested that they do a normal service on the vehicle and fault-find while doing this to find the problem. Danie agreed to this and I supplied the parts, as I normally service the vehicle myself. On collecting the vehicle, I asked the staff (Danie was not there) if they found the problem. They said no. The vehicle wasn’t cleaned either. I drove the vehicle out and it stated cutting out almost immediately. I took it back and they fiddled with the engine and said it was fine now. No explanation given. The next day I had the same problem and, once again, took vehicle in. This time Danie was there and he looked at the vehicle. They again fiddled with the engine and said it was fine. No explanation or apology given. Two weeks later I broke down again on the side of the road and needed a recovery truck. I contacted Danie and informed him of what had happened. Danie became very defensive, claiming that it was not his problem, that I only paid for a service, and that because I supplied my own parts (all approved and bought as a Toyota service kit), he could not guarantee the work. He further insisted that I had to send in the carburettor and that he was doing me a favour (I paid R1200). He then told me I will need to leave the car with him for 3 days, as he would need to find the problem. I informed him that 3 days was not possible for me, and I needed to find a solution to the problem ASAP. When I asked him if they tested the fan while the car was in their workshop (I suspected the problem was the cooling system, and wanted to potentially rule it out), the situation escalated out of control. I eventually hung up the phone, as I realised the 5-star service, as advertised, isn’t worth anything. I had another breakdown and had a completely different experience. The problem was quickly identified as the fuel pump, I got assisted and immediately taken to the workshop. The car was fixed and delivered in less than 2 hours- that is 5-star service! The cost from another workshop for roadside assistance, towing, parts and repair was less than what I paid D&J Workshop for their incompetent service. I was correct in following my instinct on not having the carburettor sent in as per their advice. This saved me a lot of money. Please be warned about this establishment. A true indicator is how they treat you when the job is not done properly and you ask for them to honour their guarantees.
0 replies
54 months ago
Extraordinary good service
Would like to thank Pieter and his friendly team for their excellent and very professional service. My car broke down on the side of the road ( after having it serviced and “ repaired “ at another service center ) on calling Pieter he arrived within 10 minutes to assist. Pieter personally inspected the vehicle and quickly identified the fault. The car was immediately booked in for the urgent repair as I needed the vehicle to go to work early the next day. The quote was not only accurate ( no unnecessary extra charges that get added to take advantage, like many operators in the industry ) but priced very reasonably. From me calling for help, to my vehicle being returned to my premises was less than 2,5 hours. I have been dealing with Toyota and Honda dealers and mechanics for over 25 years, this is by far the best experience I have had. Thanks again Pieter and your team for turning a potentially highly stressful and frustrating incident into a minor inconvenience. I will take all my vehicles to your workshop, in the future, with confidence that the repairs and services are completed to the high standards we require. You are an asset to the industry !
0 replies
54 months ago
Excellent prices and service from Midas Centurion ( Lenchen Avenue )
Excellent service from Richard. Had to replace flat battery. Very helpful, friendly service. Excellent price and professional service. This is the usual standard that you can expect from this branch. Thank you, we drive from the far east of Pretoria because of this good service.
53 replies
108 months ago
Be Warned : Bad workmanship and no guarantee
<p>We bought carpets from Top Carpets ATTERBURY for all our bedrooms. After a few weeks delay the carpets were fitted. A few weeks later we noticed that the carpet seams were showing and starting to fray. I contacted Ettiene and he advised that with time the seam would "blend in" and would no longer show.</p> <p>Since then the seams have seperated further with the plastic starting to show through. The carpets are also starting to seperate from the skirtings.</p> <p>Ettienne came to check the problem twice and agreed that the workmanship was faulty and agreed to fix it as per the guarantee.</p> <p> </p> <p>That was over 5 weeks ago, I have tried to call him numerous times, he simply ignores my calls. I have sent emails but never get a response and I have called his office staff who tell me to that they have spoken to him and that he will call me back.</p> <p> </p> <p>This is the worst service I have received from any contractor please be warned of these people at Top Carpets ATTERBURY</p>
161 replies
Review Distribution
5 Star
3 (42.857142857142854%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (57.142857142857146%)