KD
Kim D
Active since May 2017
6
Reviews
0
Industries
Reviews
6 reviews35 months ago
Missing cats: Murielle and Sooty
Massive shout-out to Diane Logie and Chammie for their support and help during a very difficult time trying to find a deceased neighbours missing cats. They came to the neighbours house,let their dog pick up the scent from the deceased belongings, ,but before leaving "Blob" /Blue kept going to a locked room at the back of the house. I had searched and checked the house myself , there were no cats present. But "Blob" insisted otherwise. We opened a tiny box-room and under a pile of junk found Murielle,severely dehydrated and traumatised. Imagine my surprise! Sadly ,finding Sooty was more difficult. She had been spotted in a suburb 8km away,and after a month of searching the dogs picked up her scent at an abandoned house. Neighbours confirmed they had seen her "around" .Sadly we have not had another sighting of Sooty and her scent has degraded,so she has clearly moved on elsewhere but Diane and Chammie's commitment to keep trying ,despite all the obstacles-and there were many, is above and beyond expectation and to be commended. Their fee, in light of their many hours ,petrol back and forth , time and dogs, is negligible. I highly reccommend calling them in,but don't wait-scent degrades and time is of the essence in missing pets. Well Done Diane ,Chammie and doggos -you gave me hope when there was none 💓
0 replies
61 months ago
Rather use another removals company
Overpriced, no respect for punctuality nor for ones possessions. Caused damage to my cupboards - the teams attitude ? Couldnt give a s**. And as for Selwyn the so called coordinator/sales consultant /team leader or whatever - you're aware the crew is running late at least have the coutesy to keep the Client updated -without the Client having to continually call you! Incompetent to say the least.
0 replies
61 months ago
Capitec-Incompetent service
Will be closing my account with Capitec. Have had enough of their incompetence. After downloading their new app found my "tax-free" savings account had a block on it- for no reason whatsover. Have reported it to the bank- who are powerless to reverse the block without the sales office in CPT to action it. They are the reason for the inconvenience in the first place! And their attitude to escalate a solution ? Hurry up and wait . I deal with enough bad service in South Africa without my bank adding to the frustration! Lets agree -all banks in this country are inefficient and charge absurd fees ,but some are worse than others ie Capitec. If this is how you look after your Clients I'll happily take my money elsewhere.
159 replies
96 months ago
Delivery surcharge a Rip-off
Have noticed increase in prices from Del Forno over last 2 months -when I queried the increases was just told prices had gone up. Yesterday queried inc prices again -finally was told truth -that now a delivery surcharge of R10 was being levied. So my issue is this: 1)Why do the order takers not know/explain to clients there is a new delivery surcharge of R10 across the board? 2) how does DF justify charging R10 for deliveries within a 5km radius. That is astronomical ! This is going to cost DF some business as I for one will not pay R10 for delivery when I live less than 800m from my closest branch- convenience of delivery be ****ed.
53 replies
97 months ago
INEPT SERVICE, DO NOT INVEST IN INCOMPETENT OLD MUTUAL
The service level at Old Mutual is non-existent - if there was an option for a negative rating that is what I would choose. I would seriously discourage any of the public from buying or investing in any policy or financial investment with Old Mutual as once they have your money they are not interested in actioning any requests/cancellations/refunds etc. Seeing the other numerous complaints on Hello Peter I see I am not the only one completely dissatisfied. Even at their walk-in centre at Cresta branch I encountered another client trying to cancel his policy with them because they are so incompetent, just trying to get through to a voice at the call centre in Cape Town is nothing short of a miracle. In addition, calling their call centre one runs the risk of running up a hefty cellphone account trying to get through to an actual human on the 0860 50 60 70 number - after entering ID and all other paraphernalia which is most irritating as you anyway have to repeat it all over again later , you are left holding for up to 45min ( I timed it). Even the walk-in centre at Cresta complained that they themselves cannot get through to these fictitious "consultants" and that from their own internal branch! I have been trying for 2 years now to get a paid-up/cancellation on a bum RA policy that was sold to me by Old Mutual. I have now tried to go through a broker - the one that sold me the initial policy disappeared, no wonder - lets see if the broker has any better luck with this incompetent company.
53 replies
108 months ago
Bunch of con artists -beware
<p>I have just read another review of same "company" -wish I had seen it before I called these guys out. The indian guy in my case was called Rudy , he collected his R150 callout fee which is I think ,the only way he is making the money as he is clueless about gen maintenace , electrical etc -that apppears to be all a scam. One week later I still havent received my quote and each time I call he hangs up the cellphone. The "office" line is also fictitious as it just goes straight to voicemail. Karma is a ***** my friend , and your payback is gonna be huge - what you give out you will receive. </p>
0 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
5 (83.33333333333333%)