Active since Jun 2017
Wife and I bought HONOR, after being so happy with Vivo. I have HONOR 400 Lite, which is a good instrument. Problem is I've now 3 times tried replacing the screen protector, and last time was at Telkom where I renewed my contract. Last 2 occasions Telkom said this specific handset has a problem with the screen (not just mine but all), where there's a curvature on right hand side, and NO screen protector will fit properly. It leaves a greyish patch all on the one side, and you can see the protector doesn't "hold" there. I've done 3 replacements, no joy. It's not the end of the world, but frustrating, and makes phone look untidy and poor condition. I suggest avoid the HONOR 400 Lite. Not sure about other models.
Always best selection, and prices. With #Xtrasavings card even better value.
Very happy now that the query was resolved by Uwe
Hi all. So I'm sure I am not alone in disastrous customer service received (not received) from INNOVATION GROUP. These motor warranty products are sold (paying R400 per m for 72 months for peace of mind motoring) via the F + I consultants (this case STANDARD BANK Asset Finance). Beware :- Pay, but don't ever try claim, or even get a conversant person to speak to at Innovation. Held on for 30 minutes, 3 times. Then cutoff halfway, again. So :- Engine overheats. Car is stopped and towed in to authorised repair shop. 8 weeks later engineer report comes. Engine seized due to heat sensor thermo malfunction. INNOVATION say check your policy, that's covered for R10 000 max. (seen in isolation). Damage is over R100 000 as its malfunction caused excessive damage. Big issue here is - one can understand Policy covering certain "events" to an amount. BUT if you were not negligent and this caused extensive damage to engine, WHATS THE POINT of Innovation Group mechanical warranty cover. I now hear this is VERY COMMON. Amazing neither STD Bank, F+I person, Nor dealership, Nor Innovation Group explain and point this out when you take the cover. Standard Bank asset finance aren't interested in applying pressure on Innovation Group to pay on this claim, as no doubt there are very decent commissions paid on such policies and they sell thousand per annum. They reciprocally benefit - except where a car cannot be repaired and may well be handed back to bank, with R110 000 damage owing. I don't think Innovation Group are the lone culprits, most of these policies are the same. But here's 1st hand experience - The the Buyer Beware.
Checkers Sixty 60, Ballito. I cannot believe the pathetic service. I was told Est Time OF arrival 11am. Ordered before 10am. I'm like 2 km from the store could've walked there. 10 minutes to 12pm I called help desk, only to be told they're on their rounds. I understand delays, BUT don't advertise this rubbish. I waited SIXTY minutes (excuse the pun) on pavement in Ballito. Problem is the APP sent message for EST TIME OF ARRIVAL 11am, I didn't ask for it. Driver app asks to communicate with driver. Tried 5 times he claims no messages came thru. When I tried speaking to call centre the attitude was one of "they're busy". 2 hours later and many arguments later he arrives. I know it's on R450 goods, but Pick n Pay are STILL the best and will remain so. There are bigger things to worry about in life, but for service, this SUCKS.
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Vumatel AND Fibre is supposed to be exceptional in terms of reliability etc, yet in Umdloti it seems we are "offline" every so many days, sometimes a few hours but others a day or two. How is this possible, and why can opposition not service Umdloti. Vumatel sucks.
Wow, after taking vehicle cover with King Price about 2 or 3 years ago, I was often "skeptically queried" by friends or family as to "Why them, and can you trust them", especially given the low premium. Well, let me tell you. I had an accident in my Volvo s40 on Wednesday evening, and by Friday a very professional gent by name of Jarred (the assessor) , called to tell me all is assessed, and was given a breakdown of damage etc. Now all that remains is final claim validation which is imminent. Every step from arranging towing, to reporting claim was PAINLESS, and handled with professionalism by all. How can I now ever want to insure anywhere else. 5 stars to the entire King Price team handling my case. Reg Keenan. Durban.
<p>I have been extremely satisfied with Code Fusion as an Internet Services Provider to date. However (even from the start) they DO NOT have any telephonic contact details, and the one number they had, now "does not exist". It has never been possible to contact them.</p> <p>Now my websites (S****MetalBuyers and DurbanS****MetalBuyers) are "defunct and not displaying properly", and they simply ignore all emails I have sent. They have "opened tickets", but nobody has ever responded. This whilst they take my monthly premiums totalling R300 (2 sites).</p> <p>I am wanting them to simply reinstate my sites, OR tell me how to move to another ISP, but no luck. What do I do now ?? I have not paid May premiums now because of this, although I wish to.</p>
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