Active since Jun 2017
Extened the service plan for my kia almost a year ago. Paid in full, got all the paperwork and was told the plan was in order. Now send my car for the service and they won't service my car beacause the plan is 'future active'. Now my car is going to be over the allovated kms all because they can't do their jobs!
<p>Today at the Cradlestone Mall car wash I waited 2 hours for a normal wash for my car. When I arrived there were 4 cars in front of me so I prepared for it to be a bit longer than usual. But when I returned 1.5 hours later they had not even started washing my car. And to make matter worse 4 cars that arrived after me were finished and had obviously been pushed infront of my car. Yet the staff blamed the electricity. I am highly disappointed in the wash job as well and there is still dirt on my windscreen and papers still in the car. </p>
<p>Wait 1:20 for your delivery, (after order is placed they say it will take 40min) then the food is cold. Also no cokes were delivered with order. We phoned and told them no cokes came with the delivery and they were going to send the driver back with cokes. Gues its not going to come as we are still waiting. Dont try to phone...takes 15mins and multiple phone calls before they answer</p> <p> </p>