Active since Jun 2017
3
Reviews
0
Industries
Reviews
3 reviews66 months ago
Instacart FRAUDULENT COMPANY
I bought some items from Instacartsa. I communicated with them over a period of a week. They provided me with a tracking number after my payment was received on their end. I then tried to contact them again via facebook messenger as well as the contact number on facebook. They seem to have disappeared into thin air. Their contact number, contact email as well as Facebook account disappeared.
0 replies
69 months ago
Call it Fraud
This was an email sent to the Ceo's office on 25 August Good afternoon I trust you are well. I would like to bring a very bad experience to your attention and would like assistance if possible. I requested an agent to contact me as I was interested in a device. Someone eventually contacted me on 14 August and I was pleased. However, everything the agent promised never came to pass. He confirmed that once the sale was finalised, Telkom would deduct an amount of R99. To my surprise on 18 August, an amount of R499 was deducted from my account. I contacted the call centre and then found out that its a test debit that was done. I never agreed to it and had the transaction reversed. The other question I had was, if my number can be ported (day of sale) and the agent said yes. This was also not done. I again called the call centre, but they could unfortunately not do it. I am very disappointed with this service. I want to cancel my contract with immediate effect. Please advice of the next steps, as its been almost 2 weeks now and still nothing had been done. Your response and feedback would be highly appreciated. *This morning I went to a Telkom branch as instructed by one of the call centre agents, to port my number to Telkom. They informed me that the agent that handled the sale, had to activate it for me. I no longer wish to deal with an agent that fooled me the first time around.
0 replies
108 months ago
No warning... just deductions :(
<p>I am truly fed up of the deductions on my account. Last month R200 extra from my savings account and this month R1544 for something ,I'm not sure of. First of all, i would like my money refunded to me as soon as possible, secondly i waited to speak to an agent for over 30 mins, i dropped the call and thirdly , do you not adhere to PASA rules? You cant just go into an account and do deductions as you please. The other issue I have is that your bank charges are ridiculous... mine is ALWAYS more than R200. Really now. I would like answers and a refund or else i will take matter much further and look for a bank that's more client centric and fair.</p> <p> </p> <p> </p> <p> </p>
168 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (100%)