Active since Jun 2017
I have been a agent for PNB for the last 3+ years. I have send so many emails regarding Covid and the fact that we stay I a Holliday town Port Alfred. They did bring in a new rule now that you cant place orders below R5000. So every order must be R5000 and up. Impossible in these times. So today I placed a order just to get told. You no longer qualify as a agent due to you low purchasing. You can order online.... how convenient so now I must pay the price I am selling it for. Then I can just tell my customers to order direct from there online store ridiculous. We livving in tough times trying to make a living. So now just another business closing there doors. I asked them for a refund list. I want to send all the stock on hand back to them and I want a cash refund. Pathetic that's all i can say. To the other age ts heads up. They are working all the agents out so they can only run an online store.
Most pathetic bunch of people ever. this company took 12 days to deliver a parcel to us from JHB miss rooted to George then at last the parcel arrive but the parcel is incomplete. production line is been standing money is been lost and ****en excuses.
Absolutely the most pathetic company I ever dealt with. I place a order on line and immediately after the payment i realized i ordered the incorrect goods. That Monday morning in was on the phone to cancel the order. A so called ticked was logged. Afters 3 weeks I still haven't received my refund. And was told now they take a 20 % handling fee. There is never a supervisor or someone in accounts to speak to. I will never support this company again be careful they quick to take you but to help you hell no.
After going to HelloPeter. With in 4 hours we received a call and and our request was attended to. Thank you Bonitas. Just sad that this could not be solved right in the beginning.
Most pathetic people i have ever dealt with. No one knows what is going on. 3 weeks now and still no feed back. Spend R6000.00 a month with this useless company. No supervisors no customer retentions. Just a bunch of oxygen thiefs.
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