Active since Jun 2017
Wow, reading through these reviews now and reading the AC Direct reviews back… Looks like someone is actually getting back to their “aftermarket” clients. Sad how you return messages on platforms like this. We have been receiving such unprofesionsl service from this company, which I will not even go into detail with. But trying to get a R 1,000 (I mean yes a R 1,000) credit out off them is just a joke. First off all when you try to get through to them you are lucky when they answer. We have been waiting for 3 weeks to get a refund from them, I will understand when they inform you refund will take approximately X amount off days, but this was not the case. But keep on telling us payment run is today, your payment are loaded. Payment run is tomorrow, your payment is defnitely loaded for tomorrow. Payment run was yesterday, it was definetly paid (and after 3 days it’s still not reflecting). Then requesting a POP which you never receive, we have heard this 4/5 different days within the past 3 weeks. Sunch u n e t h i c a l vaules of a company trying to ingnore their clients requests or being dishonest. I am not someone to name and shame or write bad reviews, but I need to warn future clients of this service I received. After all you need to get the service you pay for.
Wow, reading through these reviews now and reading the AC Direct reviews back… Looks like someone is actually getting back to their “aftermarket” clients. Sad how you return messages on platforms like this. We have been receiving such unfrofesional service from this company, which I will not even go into detail with. But trying to get a R 1,000 (I mean yes a R 1,000) credit out off them is just a joke. First off all when you try to get through to them you are lucky when they answer. We have been waiting for 3 weeks to get a refund from them, I will understand when they inform you refund will take approximately X amount off days, but this was not the case. But keep on telling us payment run is today, your payment are loaded. Payment run is tomorrow, your payment is defnitely loaded for tomorrow. Payment run was yesterday, it was definetly paid. Then requesting a POP which ypu never reveive, we have heard this 4/5 different days within the past 3 weeks. Sunch ********* vaules of a company trying to ingnore their clients requests or making a fool out off them. I am not someone to name and shame or write bad reviews, but I need to warn future clients of this service I received. After all you need to get the service you pay for.
Always order takeaways for company and personal, have been to the reataurant in Johannesburg nut never have I received a prego roll from any testautant or takeaway olace that looked like this.
I have been emailing Mweb moving department to assist me by activating my line in my new premises. I have emailed them a few times and have not received 1 email with a response or a phone call back. I have been phoning and phoning all departments for assistance and they keep saying they cant assist someone from the moving department will get back to me as they dont have a direct line. WOW im still waiting for assistance? This is extreamly poor service!!!!!!!!!!! How can you expect to take my debit order??? Is your staff working from home and can’t do their job or do you still have staff working in the moving/activation department?? This is not a free service you assist me with, I pay every month and even when I dont get assistance!!! Im working from home but dont have access to fibre. I will reverse my debit order and you can not expect me to pay for something I dont even get customer servuce on after my 5th email for almost a month!!
Kate Hagen was an excellent consultant and has a passion for what she is doing! Thank you for your assistance on signing up my new puppy Leo x
<p>WOW Placecol<strong> Mall of Africa</strong> you just made me realised how patheticservice can be!!!!!!</p> <p> </p> <p>First experience, I can now understand why most people would rather prefer Sorbet, rather pay R100 extra and when you arrive you know you are welcomed with a friendly staff memebr and can be assisted.</p> <p> </p> <p>I made a booking for Friday 16 June at 12:00, we went away for the long weekend and I phone Wedensday to change the booking to Thursday 15 June at 13:00, and took half day.</p> <p> </p> <p>Arriving there, the lady busy with the clients nails (only person there) (not realy friendly) asked if she can help me, I said I made a booking for 13:00 for lashes, she looked at her computer and said no there is nothing I said but I changed it from Friday to Thursday, she said no I'm not even on the system and there was never anything booked.</p> <p> </p> <p>I dont know who I spoke to who has the same company name, same number and is situated exatly at the same place? I stood outside phone the same number and she answered the phone?</p> <p> </p> <p>You are pathetic!! Cant even apologise?</p> <p> </p> <p>The owner should realy invest to train her/his staff to actualy make bookings and to assist clients with a fake smile when you great them.</p> <p> </p> <p> </p>
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