SH
Shareshnee H
Active since Jul 2017
3
Reviews
0
Industries
Reviews
3 reviews21 months ago
Vumatel / Afrihost - Pathetic Service
My fibre line has been down since the 2nd of July. Ive been logging calls and escalations via the Afrihost whatsapp line, this is the 4th week now and no resolution to my query. Ive been debited for the month of July, yet i havent had service / connection for the entire month. Vuma refuses to sort out my issue / send out a technician to have a look or sort out the issue. Its been an extremely frustrating process especially as no one is bothered to sort this out.
168 replies
24 months ago
Unprofessional, Inconsiderate, Pathetic Service - Zero Stars
Unprofessional, Inconsiderate, Pathetic Service I started renting a unit from 1 April 2024. All the snags i had asked to be sorted out before i moved it was not done. Its over a month later and still none of the snags have been fixed. My requests just get ignored. Over an above this, since day one of moving in the water running out the geyser is dirty brown. Ive raised this as a health concern and asked that the geyser be replaced / fixed. Till today all Ive been told is that the water needs to be run out of the geyser as there is dust build up in the geyser - The owner refuses to replace the geyser. Its over a month now, ive been running out the geyser water everyday and the water is still dirty brown. Landstar and the owner of this property expect me to pay the full rent for this unit yet i am unable to use the water. We are expected to bath with this filthy water and nothing is being done. I have also said i will report this to the department of health and they still not doing anything about this as they feel its not a health risk. I have also asked that the water be testing so i have proof that this is not a health risk. Anyone can advise how i can go about reporting this to the department of health?
0 replies
107 months ago
Bad Service regarding a double debit made by Vodacom
<p>I was double debtited by vodacom during June 2017. I had called the call centre numerous times and no one is willing to assist me. All they say is they will check and get back to me. its been over two weeks and no one has contacted me or refunded my money.</p> <p> </p> <p>i called on monday, 10 july 2017 and i was told that all my previous calls and complaints we not even logged on the system. When i called requested a reference number from me, which i did not have as all the consultants i spoke to said they do not provide reference numbers. During the call on monday, i was also notifed that they are unable to pick up the second debit on their system yet this is showing on my bank statement and the monies definitely went off. I had to also provide my bank statement as proof of the payments that went off. I emailed this to ********** and todate no one has gotten back to me.</p> <p> </p> <p>I wasnt my refund and the bank charges to be re-imbursed to me by Close of busines TODAY, 13 July 2017.</p> <p> </p> <p>I find this vodacom vert incompetent and un willing to assist a customer for the error they have caused. i must now run around and call vodacom every single day to retreive my money. Yet this should be vodacom calling me to assist with my numerous calls and emails.</p> <p> </p> <p>I want this issue to be resolved and my monies refunded TODAY!!!!</p>
112 replies
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1 Star
3 (100%)