LM
Lwazi M
Active since Jul 2017
6
Reviews
0
Industries
Reviews
6 reviews13 months ago
MTN customer care-poor customer experience
Horrible customer experience. My router is still not working post 3 days of arrival and the fact that the sim card has been registered. I have been pushed around MTN customer care, Rewards and Mondo, none of which are able to help. I have never experienced such poor customer care. I actually regret buying the month to month router, its a ****. I would have given no star if I could.
0 replies
21 months ago
Terrible customer care
I'm so disappointed. I've been receiving poor communication ever since I opted for a refund for a faulty item that was sent to me. Over the past three weeks I've been getting the same message when I call the online store, that the matter has been escalated, that I'd get a call from the accounts section to no avail. My online order number is #MAK6830444
56 replies
32 months ago
After having complained about my claim for tyres and rims, budget decided to reevaluate my claim and paid me the entire amount that is required for my tyres
After having complained about my claim for tyres and rims, budget decided to reevaluate my claim and paid me the entire amount that is required for my tyres. I'm forever grateful to Budget insurance. It gives us hope to see an insurance company that still cares for customers and service delivery in South Africa.
131 replies
32 months ago
I'm not happy with the claims processes
I'm not happy with the claims processes. I recently claimed for tyres which cost R8200, and I was only given R1500. That's a drop in the ocean. Yet I've been paying for the policy for over 3 years.
264 replies
41 months ago
Solelinks.co.za a SCAM!
I'm the latest victim, I bought Sneakers on the 26/11/2022, which never arrived and there was no tracking number sent to me. Do not be fooled by the fact that there is a number that you can call on the site, because after a while of calling to ask about your order the scammer (site owner) stops responding. DO NOT BUY ANYTHING FROM THIS WEBSITE. IT IS A SCAM! The positive reviews about the site are FAKE to lure unsuspecting buyers. Spread the word!!
0 replies
107 months ago
Insurance company does not pay out/full of excuses
<p>Towards the end of the July 2016 (25th ()there were floods in Durban, my car was a victim of the flooding. The engine of the car got exposed to the rain. I then reported to the insurance company of which they refused and said my claim was invalid, see below their response:</p> <p>claim number: CL ********** 97</p> <p>Accident Contribution Benefit - Invalid Claim: Maximum Claims</p> <p><br />• The damage caused to the insured vehicle is not covered by this policy</p> <p>We kindly refer you to the following terms in your policy document:<br />3. Special Provisions<br />d. A maximum of two claims per annum will be admitted.</p> <p> </p> <p>The insurance company says it covers me in the event of a natural disaster? I would have thought floods were a natural disaster. The insurance company is very disappointing. My premiums were paid up and are still paid up. This is very concerning to loyal customers. Now I am stuck with a written off car?? Like this insurance company is not considerate at all!</p> <p> </p>
56 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
1 (16.666666666666668%)
2 Star
0 (0%)
1 Star
4 (66.66666666666667%)