Cathy C

Active since Aug 2017

Reviews

Industries

Reviews

3 reviews

3 months ago

Worse Ever!!!!

I placed and paid for my order on 6 January 2026. As of 28 January 2026, the only feedback received was a generic message saying, “Be patient, we are working on your order.” No meaningful updates, no estimated delivery time, and no effort to communicate properly. Completely unacceptable service.

0 replies

dotsure.co.za

25 months ago

Berny

Very friendly and able young woman. Positive first time experience.

56 replies

RCS

106 months ago

Penalised for having credit

Purchase and payment done during December 2016 = Closing balance R0. Bought items from Queenspark - returned faulty merchandise 14 days later and was promply credited on my account. Credit balance on my account R450 (which QueenPark owed me). 6 Months later receipt a call from the RCS debit collection services to inform me that my account is now in arrears. Hours spend on phone calls later I was informed by RCS debit collectors that there has been an admin fee deducted from my account for the past 6 months. I was never informed at any stage by any one, nor have I received statements, to inform me that an admin fee would be deducted on a positive balance. To add insult to injury after spending hours on calls to rectify the situation I was told that I would be billed by RCS for the calls. 3/8/2017 (18h00) Spoke to RCS representative and demanded my statements for the last 6 months . As confirm by the representative and the statement my closing balance for this account was now R148.95 - 3/8/2017 (17h00) Phone back to confirm the closing balance with another repressentative from RCS to make the payment and close this account upon which I was informed that the closing balance is not R148,95 anylonger but R176,18. HOW CAN THIS BE LEGAL? I WILL BE REPORTING THIS MATTER TO THE OMBUDSMAN FOR FINANCIAL SERVICES. Have send a request via email to RCS demanding a proof that my account has been settled and close and is no long active.

61 replies

Review Distribution

5 Star

1 (33.333333333333336%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

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1 Star

2 (66.66666666666667%)