NN
Neziswa N
Active since Aug 2017
3
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3 reviews76 months ago
HomeChoice Fraud's department cannot be trusted.
Hello Peter, At the end of 2017 I opened an account with Home choice. I made an order for R4,800. In March 2018 a big order was made using my account, my cellphone number was changed and my home address was changed to Johannesburg address. Home choice sent me an sms stating that if I didn't change my details I must call them. I called them to say I didn't make that order they must cancel it. Their agent confirmed that, the order is still in their workshop and he transferred my call to their Fraud's department. I spoke to Joanna Beiding and she also confirmed that the order was still there by their workshop. On the 13 March 2018 Joanne sent me email with an attachment confirming that "The order will be returned shortly to HomeChoice". This attachment was a letter and it was signed by Shafieka Hugo (Team Manager Fraud department). This letter was confirming this fraud. But after 2 days, after they confirmed the fraud, they still delivered that order to the fraudster. We are in 2020 now but this order is still under my name. I've tried everything since 2018. How long does it for HomeChoice to resolve such problems.
117 replies
106 months ago
I only heard about them today after they stole my money from my bank account
Hello Peter This morning I received a notification from my bank. The amount of R124.50 was debited from my bank account which brings me back to a claim that I had with Vodacom, in which my personal details were exposed, Vodacom admitted that fraud was at the order of the day. I have been in contact with Lucian from Vodacom to voice my concerns of my personal details leaking out, which has put me once again in this peculiar situation. I went to the bank to reverse this money and asked them to give me the details of this company. The Bank said that Ibubesi Investments was responsible for the unauthorized debit order. When I called Ibubesi Investments they could not explain where they got my personal details from, which brings me back to the exposure of my personal and banking details.
0 replies
106 months ago
I am sick and tired of being harrased by Vodam SA for the fraud that was caused by their agents.
<p>I took a two year contract with Vodacom and it was supposed to expire in March 2017. But, they decided to upgrade the contract without my consent. In April 01, 2017 I noticed that there was a debit order of R249 from my account and I called Vodacom to find out what's going on. They told me that my contract was upgraded in February 2017 and I told them i don't know anything about the contract. They directed my call to their solutions department where I was told to go make affidavit to the police station stating that I don't know anything about the contract. They also asked me to email this affidavit together with the certified copy of my ID and the examples of my signature.</p> <p> </p> <p>Then they referred my case to their foreinsic department. Jabulane Mogale investigated the case and he cornfirmed over the phone that its fraud. He then promised to email the documents to me but he didn't. He said he's gonna send something to the accounts department to lock the account of which I think he did. Because, later on that day (20/07/2017; TIME 05:10pm) I received an sms from Vodacom saying that "MANDATORY ACCOUNT LIMIT REACHED-SUBSCRIBER SOFTLOCKED." The same day at 06:49pm I received another message saying that the account is unlocked.</p> <p>Yesterday another message saying that Account balance has now reached 70.00%.</p> <p>According to Jabulane Mogale the contract was taken at Vaal Mall somewhere in Gauteng. This person used a fake ID. But still i don't believe this because Vodacom was suppose to verify the details before upgrade the contract. How did that person knows that I have with Vodacom that needs an upgrade.</p> <p>I believe that this was an inside job. Now that they confirmed its fraud, I so wished they can stop harrassing me. </p> <p> </p> <p> </p>
183 replies
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