KH
Kristy H
Active since Aug 2017
4
Reviews
0
Industries
Reviews
4 reviews27 months ago
Vultures of the trade
I am very disgruntled at the service or lack there of provided by Malcolm and his team. My car claim was approved by Sanlam as a 3rd party claim, Malcolm had a bad run with the assesor and this is also an indicator to me of the service I received there after. Once it was sent in for repairs after baiting us by buying doors before the claim was paid out and stating these were fully fitted doors upon fetching my car I was not happy and told Malcolm that the tint that was on the window was destroyed by his workers and he causally told me I can just go have it redone despite not finding the window that way and I feel it was not my responsibility when he handed the car over all that should have been checked and corrected a week after collecting the car the claimed "newly replace" central locking mechanism bust and due to the December period businesses closing we left it for an appropriate time to address... when we got to the shop Malcolm was not there but claims he showed us the old doors and parts which is not true. One of his workers stated they put the parts from the crashed doors back into the door I feel ****** and like dealing with these vultures in this industry is overwhelming. I am annoyed at Malcolm making certain claims yet he was not there during the process his workers dismantled the very broken door lock it was soon realized that Malcolm merely wanted the job for the huge pay out before his December. I am spreading the word on his unreliance and nonchalant attitude towards the matter. This is a business I would never recommend let alone revisit even to get the parts back or look at anything as he advised or demanded.
0 replies
27 months ago
MONEY SAPPING VULTURES OF THE INDUSTRY
Insurances beware of using the service of these vultures they ensured they came in at the lowest so the quote could be approved. After speaking to the insurance approver who was not happy that Malcolm kept changing his numbers, obviously to confuse the person and myself. He then said he bought the doors to fix my car but after a week the central locking mechanism was bust he told me it was normal wear and tear... AFTER A WEEK???!!!... clearly they took the old parts from the crashed doors and fitted it back into the car very shameful behavior cannot trust these vultures of the industry rot in hell for the **** you run
0 replies
34 months ago
ABSA **** service provider
ABSA's Horrific, shocking and disgraceful service. I wish I could give a zero star rating for the disrespectful approach their call centre agents have for paying clients. Definitely more training and etiquette needs to be taught to some of the *********** bozo's calling monthly one in particular is Khosi Mogalane terrible treatment and horrific attitude one can only pray they help her adjust her approach or perhaps customer service is not her strong suit and she can be moved to a department where she deals with just dustbin. When the face of your company is this terrible please don't qomder why people prefer and refer to FNB instead
60 replies
105 months ago
Birthday Bashed
On the 22nd of July I hosted a themed birthday party for my daughter at Gold Reef Cities party venue. Paying a hefty amount I set up personalised goods for my guests. Gold Reef City provided their own party packs included in the price. As the day commenced the floor manager of the party venue assured me that we could leave our uniquely personalized party goods there, seeing that we paid for that table for the day I felt OK letting the kids enjoy the park and have the freedom of coming back to our booked table and having of our personally provided snacks and their goodie bags. Upon return our table had been cleared without our permission and our belonging had been removed. When we asked the staff members none of them knew who cleared out table or where our belongings had disappeared to, instead they passed the buck and all denied any interaction at our table in the time that we had been away. We requested to search their already cleared up trash bags and even stiff they refused that our good would not be in there. We then took the situation to the events manager who tried to compensate for our belongings by replacing them with a few measly party packs and cheep toys. This felt almost as though he was simply trying to brush it under the carpet. We left the situation and agreed to communicate it further on the following Monday where I then emailed the events manager. As I was in a much calmer mood, in my email I proposed that I come on board and assist in loop holes such as those in order to avoid it happening again as it is in my line of work. It has been a number of weeks since and there has been no response. I have tried calling however everytime I get hold of Steve he seems to be very busy, which again tell's me that he has no regard for his customer's. In our last call he assured me that he would call me back... needless to say I still await his call. My only hope is that this does not happen to anyone else as our kids are important to us.
0 replies
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