LD
Lucien D
Active since Aug 2017
8
Reviews
0
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Reviews
8 reviews54 months ago
Terrible service Nandos The Crescent umhlanga
This is for Nandos in the Crescent umhlanga, I purchased 2 Quater chicken meals with 1 breast piece and 1 leg piece, as sides I took a peri tatoe wedges and peri peri chips. When I got home after picking up my order we found that the chicken was dry and had a couple drops of sauce and the peri tatoes was tasting like it was prepared earlier in the day, it was not good at all. Forbyhe past 3 days after that I had tried calling the restaurant however they never answered the phone so I called customer care, that is when they contacted the store and spoke to the manager who then called me back. The store manager had advised that she will view the footage and get back to me. After viewing the footage she calls me and tells me that the meals were prepared correctly and that nandos only allows 1 drop of sauce in the chicken. I then continued to advise her that there was absolutely no suace at all, if I wanted dry chicken or plain chicken I would have went to checkers hyper and bought filets and popped it in the oven. All the manager said was sorry and that that is the nandos policy. I always purchase this meal and most of the time from the Phoenix branch where I never had an issues but these guys are ridiculous, you pay so much for food but you get served absolute ****. I then continued to log an official complaint with the head of customer care who advised me that I will get a call from the area manager in 24 to 47l8 hours, it's been 1 week now and no one has called me. I am absolutely disgusted with the way nandos is handling their business and is more worried about creating humorous videos and adverti*****ts instead of servicing their customers and listening to their concerns. Guys it's been 1 week since I logged my official complaint and no one has gotten back to me. I will never recommend nandos at the Crescent again, purely because of their service and quality of food.
0 replies
56 months ago
MFC/nedbank extremely disappointing.
You know I've had so many issues with nedbank so far and I still wonder why I went back to them. I'm extremely ****ed this morning as when it comes situations you have no control off nedbank is not willing to assist. I am extremely disappointed with the service, I'm always being put on hold, I don't receive feedback from with regards to my queries, I always have to call in and find out what's going on. I've been on hold for at least 15 minutes in the collections department waiting for a team leader to answer but to no avail. It's always so difficult to speak to someone senior and I would definitely consider moving all my money, savings, car finance everything dealing with nedbank to another bank because of the service I received.
0 replies
56 months ago
The good apples at King price insurance. Outstanding service
I would like acknowledge 2 people in particular who deserve and award for their outstanding service. Rachna Misra ( claims consultant) - Rachna provided outstanding customer care support and provided assurance that my claim would be sorted in due time. She showed great people skills and takes the time to listen to your frustrations. Rachna Thank you for all your help with gettingy claim sorted, you have been a pleasure to deal with and I will definitely recommend your services based on my experience with you. Megan white claims consultant - Another great member of the team and shows outstanding people skills and customer support. Megan understood by situation and related with me due to the bad or terrible experience I had with Sterra the day before who showed zero people skills. Megan reassured and made me want to keep my policy with king price because she showed my that there are people willing to go above and beyond. Megan thank you for all you have done to assist me you have not gone unnoticed. Please get Megans and rachnas manager to call me as I would like to express my gratitude to these 2 shining stars.
53 replies
56 months ago
Keith's panel shop outstanding service, highly recommended.
I had a minor motor vehicle accident in June and my insurance referred my claim to keiths Panel Shop for repairs. I must comend the team at keiths Panel Shop Springfield for the outstanding service. A big shout out to Reece for the outstanding service and workmanship as well as quality checks Leon for making sure my claim gets sorted on time and motivate for new parts. Outstanding service Mohammed for outstanding customer care support and keeping me updated through the process Keith for great customer support and quality work. Friendly staff, always keeping you up to date and always assuring you that your vehicle will be done in time. SLA Period is outstanding Quality work, paint, polish, cleanliness Aftercare support for any minor issues, gets sorted in record breaking time. Keith's panel shop custome Springfield Park
0 replies
58 months ago
Discovery vitality @Discovery key Care
I have received the worst service imaginable by discovery health and discovery vitality over the past 2 weeks. Those who have Vitality products or are being offered free trials please think twice about it and please make sure you request names and documents when speaking with these agents. It is impossible to get ahold of people from customer care, they promise to call you and give you feedback but never do and instead make you beg and carry for your money. I had the most stressful and emotional experience with these guys and I really have gotten anywhere with them. I am shocked with the service, I had dealt with many people and I have names, ref numbers, emails, call records and more. I had used almost R200/R300 airtime calling them because they promised to call back but never did. I had taken time out of my day at work almost everyday just to call them and follow up on my feedback. I will spread my message far and wide until these people get a better system and communicate with clients on time. Service delivery is poor and unacceptable. I guarantee you I won't even get a courtesy call back for this review and that is the reason I'm here today is to show you how hard things can be with DISCOVERY KEY AND DISCOVERY VITALITY. 3 months free trial is a rip off and in this time that we are in it shouldn't even be offerd to anyone. You can't do anything with vitality. You can't go to the gym, you can't go to the movies, you can't use airlines, majority don't shop out anymore but rather oder online. Cost of living is so high yet they have no compassion for people. Utterly disappointed
106 replies
78 months ago
Absa is the right choice!
Been with absa for over 3 years now and it's been an absolute pleasure banking with them. Great points system, great savings platform, great benifits and overall amazing staff working at absa Phoenix Plaza.
105 replies
78 months ago
Great service level
Thanks to keshnie and debt eraser I'm debt free today. I have been under review for almost 2 and a half years and it has disciplined on how to spend my money.
0 replies
105 months ago
Dissapointed and absolutely furious with the kind of treatment received from puma value Centre
I was called in for an interview at the puma store in Springfield park value Centre. I arrived on time, in fact I arrived half an hour early and decided to walk around the area and find out about the clientele assuming I get job it would be good to know the type of clientele we cater for. So anyway I enter the store and advise the assistant that I'm here for an interview. The assistant then advised me to wait as the manager might be in another interview but I was scheduled for 13:30 and was only seen at 14:00. The manager walks out and asks me whether I told anyone I was at the store and I responded saying yes which I did. The manager then asked me if I had brought my cv along with me and I said no but I have it on my phone. His response was okay so I guess you're going to let us read it of your phone and I said no I will email it to you and then when I entered the office I met two other people the guy who brought me in said in a very sarcastic manner that I did not bring my CV and that I decided to go green and save the earth so he decides to show us his cv on the phone. I was not advised on whether to bring my Cv along because it was on the system already and the very same guy did not brief me or advise me on anything. Everything was very unprofessional. There was laughing and joking and more worried about what I was using and what kind of lifestyle I lived. It was more like an interrogation and I did not feel comfortable or welcomed in there. I was excited about joining puma and getting a chance to join but after that experience I would never think of it again. I am dissapointed and frustrated because I've never been to interview as such. I'm mature and grown up and interviews need to be handled in a very professional way. I took four taxis on that day to go to the place and get back home but it was a complete joke. I have a vehicle but i did not use because it is being repaired. I am very very dissapointed at this very dissapointed and will never go back there or ever think of joining puma again. All thanks to the first impression given by the company ambassadors. I have worked for edcon for 5 years and never experienced anything as such and I've been to many interviews. But this was by far the worst. I felt interrogated. I want this heard and addressed.
0 replies
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