IK
Irma K
Active since Aug 2017
55
Reviews
0
Industries
Reviews
55 reviews36 months ago
Debit Card Dispute
Debit Card Dispute which I send the dispute form and all relevant documents of cancellation of a Free Trial and they still question me to: DebitCardDisputes@fnb.co.za I will really close my account if this bad service continuous
53 replies
38 months ago
COMPLAINTS 5099842NF & 5058683NF
I am now fed up with FNB ignoring me since last year with my first query. They received all documents required. I think I must close my account and tell all my people to do the same. If my query is not resolved by Monday, 20 March 2023 I will close my account and go to all the newspapers in the world to publish this bad service. It is pathetic
159 replies
38 months ago
Bad Service
I was Holding more than 20 minutes, phoned back and still holding and consultant does not want to phone me back to assist. I am fed up with FNB
212 replies
39 months ago
Complaint 4982800NF
I've lodged a complaint under reference 4982800NF and Fnb ignores me. I think it is bad business and customer service
238 replies
40 months ago
Fnb illegal deductions
I requested previously athat a Huawei Cloud fee removed from my account as I do not have a Huawei phone anymore since August 2023 and I have prof it is still going off. I want this resolved as my money get stolen
132 replies
40 months ago
Huawei Cloud Storage
I do not own a Huawei phone anymore and still they deduct money for cloud storage. I struggle them to assist to cancel
0 replies
43 months ago
Debit Order Dispute
I phoned in giving correct information but they put me through from one person to another wasted all my airtime. I wanted to dispute a debit order and i cannot do it on my App. Can someone Please assist urgently
532 replies
49 months ago
FNB PLATINUM PARK TRADING HOUERS
IT IS PATHETIC HOW WE AS PUBLIC MUST STRUGGLE TO GET HOLD OF OUR FNB BRANCHES AS I WISH TO FIND OUT THEIR TRADING HOURS, HOW CAN IT WORK LIKE THIS AS I NEED ASSISTANCE ON A SUNDAY AND NEED TO GO DIRECTLY TO THE BRANCH
74 replies
50 months ago
MOMENTUM MEDICAL AID
I submitted a claim in February 2022 which they send several e-mails to say it will pay out on 11/03/2022. When I followed up because my broker ignores me, they said it was a mistake, it will only be paid today and I have to wait another week. IT IS TOTALLY UNACCEPTABLE
53 replies
50 months ago
MICROSOFT XBOX DISPUTE TRANSACTIONS
I PHONED 2 DAYS BACK REGARDING A MONTHLY CARD TRANSACTION I WISH TO REVERSE AS MY SON DOES NOT USE HIS XBOX (MICROSOFT) ANYMORE AS IT HAS BEEN BROKEN SINCE DECEMBER 2021 AND THE MONEY KEEPS GOING OFF MY ACCOUNT. I DID DISPUTE ONE TRANSACTION AND DID NOT HEAR ANYTHING BACK YET. TODAY THERE WENT ANOTHER SUSPICIOUS TRANSACTION OF MICROSOFT OFF MY ACCOUNT AND I KNOW TO PHONE WILL HELP ME NOTHING. I WANT THIS TRANSACTIONS REVERSED, IMMEDIATELY, PLEASE
53 replies
Review Distribution
5 Star
1 (1.8181818181818181%)
4 Star
0 (0%)
3 Star
5 (9.090909090909092%)
2 Star
14 (25.454545454545453%)
1 Star
35 (63.63636363636363%)