JK
Johan K
Active since Sep 2010
3
Reviews
0
Industries
Reviews
3 reviews92 months ago
Booking Website is broken, double debit, passing the buck. AVOID!!!
I tried booking tickets for the Lion Park on the travel rewards program website. Something went wrong during the booking process right at the end after typing in my credit card details, and then I got redirected to the main page. There is now no booking whatsoever, but a double debit off my Avios credit card for the booking I tried to make totaling to R1460. I inquired on the FB page and was then asked to call ********** which I did and held on for 15 minutes after which I gave up because it's costing me even more money to sort out the *****-up on behalf of Avios' booking website. Please contact me urgently to sort out and reverse the debits on my Avios credit card!
0 replies
112 months ago
Stock levels questionable and return policy is horrible!
<p>I ordered Kingston RAM modules for my MSI laptop which were "in stock", got charged on my credit card for it and all just to receive an email half a week later that the stock is no longer available. So I got a credit note on my account, at that point I should've backed out but being a loyal supporter of these guys from their Take2 and early Takealot days, I decided to give it another shot with an alternative set of Kingston HyperX RAM modules. Delivery took about a week, which is 3 times as long as Takealot's standard delivery. Upon delivery I noticed that the packaging had been opened before but as excited as I was, foolishly I chose to ignore it because there could be a multitude of reasons why the packaging was not sealed. So I installed the RAM into my laptop and at first it seemed to work fine. Then after about a week I got random memory related BSOD crashes and decided to reinstall Windows which continued to do the same even after a fresh install. Ubuntu also crashed due to memory issues and I then decided to rip apart everything, reseated RAM, hard drive etc. and what have you but the issues still persisted. So I decided to kick off a return item process and even opted to swap the RAM for a different brand to see if it makes a difference. I was then informed that there will be a 10% handling fee on the return because it will be returned as an "unwanted gift". At that point I lost it with Raru and told them upfront that the RAM is not working properly in my laptop even though I bought the RAM exactly on specification as per the MSI website. So I ended up asking to have the item returned and refund the remainder of the credit into my bank account. I will never deal with this company again! Horrible, horrible service! Passing the buck to the client to avoid cost incurrence on their side... Way to go to build a loyal and happy customer base! Takealot, I'm sorry I cheated on you...</p>
0 replies
123 months ago
Great Service!
Hi JP & Petrus at Hi-Q Menlyn,<br> <br> Thank you for the excellent service on my Suzuki Jimny and going the extra mile checking the suspension for any issues and loose components.<br> <br> I am very happy with your service and will definitely recommend/support you in the future.<br> <br> Regards,<br> JK.
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5 Star
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2 Star
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1 Star
2 (66.66666666666667%)