CP
Clive P
Active since Oct 2017
3
Reviews
0
Industries
Reviews
3 reviews87 months ago
No follow up and no interest
Applied for service 1.5 months ago. Cool Ideas continually blamed OpenServe. Turned out that Col Ideas had not done what they were supposed to have done. No-one bothered to follow up. Each time I had to phone their *&^% call centre where it took on average 20 minutes for anyone to pick up a phone. In summary, the only way I could get service was to use a personal contact within Openserve who then assisted promtly. I now wait, yet again, on Cool Ideas to deliver the router...
0 replies
93 months ago
Non-delivery of (supposed) premium service
Many banks make use of the Bidvest Airport Lounges for their premium customers. The banks pay for this. Often one is unable to even enter the lounge (depending on location) as they are simply too full. This week the lounge could not accommodate a disabled passenger on a wheelchair due to space constraints. The passenger asked to be wheeled two metres outside of the lounge and asked for a glass of water. Bidvest refused to accommodate his request on the basis that it was "illegal". What nonsense. Thankfully FNB (I am not a customer but a frequent flyer customer) has access to the BA Slow Lounge. Bidvest could take a major hint where the receptionists go out of their way to accommodate passengers. The Bidvest associated banks should extract their bsuiness from Bidvest. As a frequent international traveller, I can tell you that Bidvest is not up to standard.
0 replies
104 months ago
Breach of contract / arrangement and bad attitude to add
I have been a customer of Brandon's Pool Care (BPC) for more than 20 years. I recently requested a service and was advised that the filter housing needed replacement. On at least 4 separate occasions, I advised BPC of the day and range of time that the work could be completed. BPC insisted on payment upfront (R4,500+). BPC did not arrive. I phoned to speak to Kevin (the long-time owner). He simply fails to respond with no explanation. This was teh same experience with the last service about two years ago. Beware - this company / business is not reliable and not willing to rtake responsibility. Now to get my money returned!!!
0 replies
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1 Star
3 (100%)