KA
Kokila A
Active since Oct 2017
2
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Reviews
2 reviews101 months ago
Adapter was Stolen/Awful Service/They Never respond
Our Chalets number was number 18. And during our stay when we were away on 23rd Dec we couldn't find our Universal Adapter which was kept beside the TV plug. And cleaning service is so bad that the lady couldn't even clean neatly, it was so untidy. Service was very very poor. And upon informing the lady came to our chalets saying she dint take anything but maintenance guys came to check something in the TV and she was inside the room busy cleaning. One of the toilet flush use to leak when we flush, we informed this on the first day but still it was leaving even after the fix.Some how our friends used our Bathroom and toilet. Kitchen utensils was so bad they had stain on it. There was no Bin bag in the dustbin luckily we used our own, but the lady dint even bother to change the bin bag. On 23rd when we return to chalets we found TV was switched on , and straightway i just went to plug in my mobile for charging since the battery was low, thats when I found my Adapter was missing. No matter what email you send them you wont receive any response. They will only respond when you request for Invoice. The only thing we liked is the View and Breakfast was good. Overall Service is really disappointing and Unacceptable. The most important irritating is people can steal your stuffs.
0 replies
103 months ago
Purse was Stolen - Clear water mall
I am say I am absolutely not happy with the security guys working in your store. I had very bad day on 13th October Friday 0630 pm. After I finished my shopping in Pick n pay I walked inside Mr. Price Clothing Gorund Floor and was standing at the hand bag section and checking. My purse was inside my handbag which was stolen when I just turned for 10sec to check something. I immediately went to the front security and I told this and requested her to check with the customers who were moving out. But she asked me to check everybody which made me look like fool in front of everybody. I just checked two or three people since some of them dint allow me to check. That security lady she dint help me atleast to explain this to people wat happened to me and help in checking. But she just told some other colleague to check in the camera footage. But eventually the guy after sometime he said that the camera dint cover me where I was standing. And also they said their is no camera installed upstairs in the store so and no security also so lady must have vanished. If the security was bit strict and if they would have acted at the right time I would have got my Purse. Because of the negligence, no immediate action, no camera, no security upstairs all I must say is my purse was gone. If immediate action would have taken by checking the customers inside the store I am sure I would have got my purse back also would have filed case against the lady. The incident really depressed me and still depressing and couldnt accept wat happened. Their was R400 + 100 Dollars + R400 worth of other currencies. Indian Driving License, Election ID, AADHAR id, Bank cards , My photos and all shopping cards.The total worth is approx R3000. I am depressed, traumatized and seeking medical help because of this. I need Mr.Price to compensate me as this happened inside there store and no help was provided. Some action must be taken on this else I would say I am going to escalate this to Executive Director and take action on this legally for what happened. I need reply immediately. Still regret entering your store MR.PRICE such a helpless security. Police case number - 566/10/2017
183 replies
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