EG
Elmie G
Active since Oct 2017
7
Reviews
0
Industries
Reviews
7 reviews24 months ago
Stay away from Vanguard Logistics
Vanguard Logistics operates alongside Bos Logistics - the company that gladly took our money while not paying the fees necessary for us to receive our belongings. Bos Logistics has not responded to any communication for weeks, so we turned to Vanguard Logistics - the company that shipped our belongings . But they have now told us we need to pay even more money. They are just as ******* as Bos Logistics.
0 replies
24 months ago
Stay away from Bos Logistics RSA
If I could I would give Bos Logistics 0 stars. I cannot believe that this company is still operating. We paid in full up front and they simply did not provide the service we paid for. Our belongings are held up in customs, because Bos logistics did not pay the customs fee. This fee was clearly included in our payment to Bos logistics as stipulated on the invoice, but they never made the payment to NZ customs. They have con'd us out of thousands of Rands and now they ignore our emails and phoning them is pointless. Do not use Bos Logistics for ANY service.
0 replies
31 months ago
Terrible, slow service at BK Menlyn
Burger King in Menlyn Mall has terrible customer service. The staff do not greet or even smile. Waited half an hour for our order while people who came after us were served before us. They will not be seeing us again
0 replies
69 months ago
Appalling service
I am appalled at the poor service provided by Woolworths in Dihlabeng mall. It is the second time in less than a month that customers have been greeted with this pathetic piece of paper in the store window. The previous time I immediately contacted customer service, but clearly that was pointless. No explanation. Customers left outside in queues. Management is nowhere to be seen and if you are lucky enough to be allowed into the store you are sure to experience rude, hostile service from them. Enough is enough.
0 replies
70 months ago
Waiting for Woolworths
I have been standing outside of the Woolworths in Dihlabeng mall for 20 minutes, waiting to get in. The queue is standing outside the entrance to the mall. People have been leaving the store, but no-one being allowed in. The store is NOT busy and on every other day that I have been at this Woolworths branch they have allowed people to enter as someone exits. There is no communication coming from the staff as to why we are being forced to wait. There is no queue outside ANY of the other stores and I am honestly appalled by the lack of customer service. This is ridiculous. I have absolute respect for those working to protect their customers, but this is just unnecessary.
0 replies
75 months ago
Liberty Pension Pay-out delay with no notification
I have had a rather unpleasant experience with Liberty. I submitted my documents for my pension fund to pay out. Three weeks later I contacted the broker to find out why I had not received my money (after he had told me it would take up to three weeks). Suddenly there was a problem with the signature which was being sorted out... Why was I not notified about a problem that would delay my payment? Why was the problem picked up so late? Now I have to wait another two and a half weeks. I am incredibly frustrated as I made plans with that money which are now also delayed.
56 replies
103 months ago
The worst service I have experienced in my lifetime
I have been banking with Absa for about 20 years, but I am going to the bank today to close all my accounts and move to a bank that actually wants my business. On Friday afternoon, 20 October, I went to the Absa branch in Bethlehem at about 2pm. I went straight to enquiries where I waited in line for an acceptable 10 minutes. When I got to the counter, I told lady A that I wanted to transfer money from my investment account to my current account, to which lady A abruptly replied that she could not help me, I have to go to the cashier. I was 1 of 7 people in line at the cashier till. There were 3 cashiers, then 2, then 1. I waited in that queue for 45minutes. Then the cashier told me I should have given notice at the enquiries desk. To which I replied that they sent me straight to the cashier desk. Lady B went to make a call and came back only to tell me that I had misunderstood lady A and that I should have gone upstairs to a consultant. I explained that lady A had been very clear and even pointed to the cashier desk. Lady B apologized and told me that I can just go upstairs and ask for lady C. She said it would be quick because there were no clients waiting. When I get upstairs to the information desk, there are 3 Absa employees having a conversation. They looked at me and continued talking, not saying hello or asking if they could help me. Eventually, when they had finished their conversation they dispersed and the lady behind the counter asked if she could help me. I told her that I was looking for lady C, at which she looked very surprised and told me that lady C was on lunch. I told her that I was just downstairs and I was told that lady C was expecting me. The lady then went to look for lady C. After about 5 minutes both ladies emerged. Lady C was clearly annoyed at being disturbed during her lunch break. She asked me why I was looking for her and I explained the situation. She immediately confirmed that she knew what I was talking about, but she would not be helping me. She looked around and pointed to the first colleague she could see, telling me he would help me. He then started protesting.... I then told them to leave it. To which lady C replied very arrogantly that there is someone to help me now. I said no thank you and that I would be back at a later stage to close all my accounts. They just turned around and went about their business again. This whole situation took an hour and 15 minutes of my time. The worst service from a bank to which I have been a loyal client for almost 20 years.
61 replies
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1 Star
7 (100%)