Monica R

Active since Oct 2017

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Reviews

4 reviews

24 months ago

Unacceptable Accounting practices

Whilst there were no problems with the anaesthetists themselves, who were very caring, kind, warned they were out of medical aid rates etc, it is the accounts department that I have had serious issues with. I had an operation at Hillcrest and before I was even out of hospital I was getting requests for payment. After being released two weeks later I got a payment from medical aid which I incorrectly assumed was for them so paid them in full not realizing I had overpaid them. It as only after I was starting to recover that I saw my error, with no acknowledgment from the accounting staff at Drs Edington. They have to date a month later not refunded my almost R12000 overpayment. I’ve personally had to conract Medical Aid to sort problems out with errors in diagnostic codes for one of their accounts which by the way they took off the overpayment I made. Very unimpressed with the staff and agree probably anaesthetists to stay at away from.

0 replies

Discovery Insure

26 months ago

Discovery Insure claim

Thanks Whitney Smit for the wonderful prompt service and for keeping me updated on the progress with my claim. Awesome service, thank you!

58 replies

Discovery Insure

27 months ago

Excellent Service

Sanele Ngidi, thank you for your awesome professional service. It’s such a pleasure to find somebody willing and able to assist as you have. Thank you Sanele

58 replies

Isabella Garcia

103 months ago

Isabella Garcia International

I have been more than pleasantly surprised by the refreshingly excellent service I have received from the Isabella Garcia. Staff, it bodes well for a long term relationship!!

61 replies

Review Distribution

5 Star

3 (75%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

1 (25%)