DN
Denvor N
Active since Nov 2017
3
Reviews
0
Industries
Reviews
3 reviews101 months ago
Bad customer service and dishonesty
Good day..I have been struggling with jcd motors based in Secunda to get my car back..its been more than 4 weeks now since my warranty has approved their quote..they asked me to give them a deposit so they can push the job and fix it ASAP,they have been giving me the run around,promised me I was going to get the car lastweek wensday already,but until today i don't have it..they have been telling me they waiting on the head,as soon as it arrives they will start fixing my car,the head arrived Friday...yesterday they called me giving me a new excuse saying now they waiting for the exhaust cam shaft...they cant start working,but this past 4 weeks the only thing they needed was the head in order to start fixing,now its a new excuse about exhaust cam shaft....I have informed them I need my car because I need to go Home....
0 replies
103 months ago
bad customer service..delayed feedback
Good morning ive been struggling with turbo direct for more than two weeks now on feedback of my turbo..ive been without a car for more than a month and a half because of their bad service..they have been telling me they waiting for feedback...or its either they busy compiling the feedback still..there is always an new excuse..ive been checking up on them..they hardly give me feedback...and my warranty insure africa is not helping at all...I need to call them and they always tell me they will call me back but never do....I need help to sort out this bad service and delay...I'm struggling without my car..need to take out more for transport because I don't have a car...kid needs to get onto a bus where as I use to drop him at school...its extra costs for me....warranty cant even give me a hired car,even tho my warranty has car hire...
0 replies
103 months ago
Bad feedback
I have been sitting without a car for more than a month now..I have informed insure africa about how bad I need my vehicle..every time I call they give me different stories...they say they will call me back with info but don't...I always have to run after them for feedback about my car...I still have no positive answer about it being fixed...ive sent them email again today but still no reply....
183 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (33.333333333333336%)
1 Star
2 (66.66666666666667%)