CB
Carol B
Active since Nov 2017
2
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2 reviews39 months ago
Postnet Edenvale overcharges
I visited Postnet Edenvale on 03 January 2023 to send my British passport renewal documents to the UK. I was charged R650 for DHL courier. A friend went to Postnet Meadowdale last week for the same thing, and was charged R585. I returned to Edenvale branch to ask about the discrepancy, and Dean assured me that each branch was allowed to charge what they liked! I phoned Postnet Edenglen today and was told the charge is R585 and it is regulated through all branches. I have registered my complaint about Postnet Edenvale with the Postnet Head Office.
0 replies
103 months ago
Different booking rules for different people
I wanted to book one night at Sun City Cabanas, but was informed by email that since it was a Friday, I had to book 2 nights in a row, and anyway The Cabanas were fully booked for the Friday night I requested. It was the same story at The Cascades. Subsequently, I found out that someone from the UK booked through "booking.com" for the same night that I was refused. Clearly an overseas visitor receives preferential treatment over an SA resident.
61 replies
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