LS
Lesley S
Active since Nov 2017
7
Reviews
0
Industries
Reviews
7 reviews5 months ago
Beachcomber SA offers a great package
So high insight the service i got from Beachcomber SA was excellent. I cannot blame them for the Resort Experience I encountered. The discount price was pleasing, service was excellent and yes they do go the extra mile for their clients!! The resort Experience was awful, but no fault of Beachcomber SA. Shoddy service and the suites are extremely tired. The mattress was so old and collapsed after 3 attempts it was replaced with comfortable one. Thank you Kathy (Guest Relations) from Beachcomber SA. You certainly went the extra mile for us. Much appreciated!
0 replies
5 months ago
Stay Away from Beachcomber
Bad customer relations and awful hotel upgrade!!! A company to steer clear of. We booked and paid for our holiday only to be advised the Beachcomber Shandrani would be closed due to renovations. We were offered an upgrade to Trou Aux Biches Beachcomber which was a real let down. The mattress was completely worn and stained, after 3 attempts and being told the mattress they replaced our one with was from a more expensive room!!! We were stuck in the middle of the resort with no sea view, we could have been anywhere in the world for that matter. The rooms were totally tired and dull and gloomy. We were after a few days offered an upgrade to a villa. The bath plug didn't hold the water, the cupboards didn't open and the aircon in the 1 bedroom was leaking. The mattress was again worn through and aircon in the same room didn't work!!! The mattress was replaced. Ok so service... over an hour to wait to be served at the main bar, on more than 1 occasion!! Dietary food options for gluten intolerance was really a choice of pasta or nothing. Only gluten free stale rolls. No desserts offered either!! A five star resort that gave us nightmares. So after non stop complaining to management and constant contact with Dan at Flight Centre and Kathy and Beachcomber SA we were offered a 5% discount should we visit another Beachcomber Resort in Mauritius. After 100's of thousands of rands spent they insulted us with this discount. May i say that Paradis which we stayed at first was ad exceptional experience. Please rather do your booking through Booking.com and get a further discounted price than deal with Beachcomber SA or Flight Centre for that matter. Vent over!!
0 replies
25 months ago
Great Service and delivery.
After ordering from Click Now and paying for the order, I readthe reviews on Hellopeter. To the contrary my parcel arrived a week later. I was emailed along the way with the progress and my parcel was delivered today. Great service, and communication. Thanks Click Now and Internet Express.
0 replies
45 months ago
Marcelle Van Rheede, West Coast Village, The Best Agent Ever.
Yet another happy ever after scenario. Thank you Marcelle for booking our precious grand daughter on the unaccompanied minor assistance on her holiday trip to visit us. All went so smoothly, and everyone's anxiety level put on hold. Looking forward to you booking her next trip hoping to be in January. I am so fortunate to have you as our agent. Keep shining and keep smiling. You are voted the best travel agent ever by us. Thanks again for always being on top of things and giving spectacular service each and every time.
134 replies
50 months ago
Marcelle Van Rheede Best Agent Ever.
As always I use Marcelle Van Rheede to do all my travel bookings. Marcelle is always a pleasure to deal with. She always goes the extra mile and nothing is too much trouble for her. She's professional and competent in her job. Offering the best deals and always extremely helpful, informative and an absolute pleasure to deal with. Have been dealing with Marcelle for many years and shall continue to in the future. Gratitude Marcelle for being the best travel agent ever.
53 replies
55 months ago
Simply the best agent. Marcelle. Flight Centre West Coast Village.
Thanks Marcelle you out did yourself yet again. You always having your finger on the pulse. Your excellent efficient service and getting great deals. Always going the extra mile and nothing is too much trouble. We shall have many more happy years doing business. Keep shining angel. Gratitude
159 replies
57 months ago
Marcelle at Flight Centre, West Coast Village. 5 star service
Marcelle at Flight Centre West Coast Village the Best travel agent I have ever experienced. Always up to date, efficient and such a pleasure to deal with. Highly recommend her for your travel arrangements. Thanks Marcelle for your awesome service.
53 replies
Review Distribution
5 Star
5 (71.42857142857143%)
4 Star
1 (14.285714285714286%)
3 Star
0 (0%)
2 Star
1 (14.285714285714286%)
1 Star
0 (0%)