SP
Sandy P
Active since Nov 2017
4
Reviews
0
Industries
Reviews
4 reviews56 months ago
Do not trust Gympride
If I could, I would review at zero. One can't give one star if the company takes your money but doesn't provide the service. Complete scamsters. I've reported to Payfast and they opened a ticket, but no refund is forthcoming
53 replies
59 months ago
Disrespectful and rude staff!
Pick 'n Pay, Summerstrand must surely be the worst of the franchise's stores. Issues over the years are just too numerous to list. Today I purchased the Nestlé 5 for R42. The cashier scanned the Smarties at R10.99 each. I queried at the front counter and was told the promotion doesn't include Smarties. So back to the shelves I went to fetch the price indicator. She then (very reluctantly, and without apology) shouted for Portia to help out. I was eventually refunded R11. When I queried the amount and indicated that it should be R12.95, she again shouted for Portia. They then both wanted to argue with me, which is quite laughable as I am actually a lecturer in Mathematics. By this time the queue of other customers with issues had already built up to such an extent, that I just took the R11 and left. Your staff are rude, inefficient, uninformed and disrespectful!
53 replies
86 months ago
No gift for a qualifying purchase?!
I ordered 2 products online because there has been a gift promotion. When my parcel arrived there was no gift. I sent 2 emails to the customer service department to query the omission, but received no response. Finally, I decided to phone customer service only to be told that I had not selected the gift, hence they can't do anything about it. How can a reputable company decline an offer made by them? I selected the free sample, so I'm pretty confident that I selected the gift as well. I've really lost confidence in online ordering from Estée Lauder as a result of them not honouring their word.
0 replies
102 months ago
Bad after sales service and poor quality
I had serious ankle fusion surgery in March this year, and as a pick me up after 3 months of no weight bearing, my daughter treated me to a beautiful pair of Holsters. Alas, after only 5 months, the strap just broke clean off. I didn't have a receipt, but the packaging was still intact and as good as new. Am I unreasonable to expect a pair of shoes of nearly R1000 to only last 5 months? Apparently, they can't even be repaired.
0 replies
Review Distribution
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1 Star
4 (100%)