Active since Nov 2017
So Cellc decided to add an subscription on my contract without my consent .l have been trying to get them to cancel that billing and refund me my money but they dont seem to care about it .All l want is my money back because this is wrong
I AM VERY DISAPPOINTED WITH MULTICHOICE AFTER HAVING MADE MY PAYMENT TO THEM AND SENT PROOF OF PAYMENT TO ABOUT 5 EMPLOYEES OF MULTICHOICE BUT EVERY WEEK THEY WOULD DISCONNECT MY DSTV STATING THAT PAYMENT WAS NEVER MADE .I WOULD CALL THEIR CALL CENTRE AND KEEP SENDING PROOF OF PAYMENT BUT THE SHOCK CAME WHEN I GOT AN SMS TO SAY THAT THEY WHERE GOING TO DEDUCT ABOUT R800 AS I HAD NOT MADE MY PERVIOUS PAYMENT.WHAT MULTICHOICE DID WAS UNLAWFUL AS THEY DEDUCTED EXTRA MONEY WITHOUT MY PERMISSION AND PROOF OF PAYMENT WAS SENT TO THEM SEVERAL TIMES .ITS SAD HOW CUSTOMERS HAVE TO SUFFER BECAUSE OF THEIR INCOMPETENCE . ANGRY CLIENT