CL
Cedelle L
Active since Nov 2017
2
Reviews
0
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Reviews
2 reviews29 months ago
Wax experience from hell
If you want your wax experience to be painful, make bruises & blisters and still have hair showing, which you have to remove yourself at home, then this is the place to go.
0 replies
102 months ago
Worst service and quality of work ever
This company does not even deserve a star. I got quotes from 4 suppliers and decided to use Durbanville glass and Aluminium to support a local business. But I wish I used someone else. The quality of work is shocking. I took photos and emailed all the problems. They promised to correct it. They gave me a date - they did not pitch. They did not even call to say why they did not pitch to correct their mess. This happened 3 times. When I contacted the account manager she was shocked - she did not even know the team did not pitch. We spoke to the owner. He came to have a look at the installation and bad mouthed his staff. This morning they finally pitched to correct the mistakes. They were unsure of what to do and I lost it. I had it all on paper - picture and wording explaining all the problems. The communication in that company is shocking. I will never make use of them again and I will warn everybody I know.
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Review Distribution
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2 Star
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1 Star
2 (100%)