Active since Nov 2017
I bought a clutch kit for a Conquest 1.6 at Ganis auto spares in middelburg (Eastdene) 259 Cowen Ntuli street on,26/01/21 @08:35 for R850. Upon realizing i bought a wrong part i then went back 27/01/21 to the shop to request a refund as i didn’t require a clutch kit anymore.Part was not used (sealed n packaged as given the day before) The staff member there was rude and also racist in saying if it were a “White owned shop like (Middas spares),i wouldn’t have returned the part,he further went on to say i should **** off out their shop. I refused to leave without my refund subsequent to that they,charged me a handling FEE of R250 and only then did i leave. Felt belittled,cheated and disgusted at their customer service.
Since my last complain that i bought a ps4 by game on Black Friday im yet to receive my product. Made a turn by them December and was told they’ll give a call once they have in store While shopping in Middelburg mall i saw ps4 on shelves and asked the staff member to assist as i had my proof of payment,she went to the back(storeroom) came back and said there are non in stock of what i bought. I want my ps4 not a refund but the product i bought
Bought a ps4 at game on Black Friday Went to the shop today to collect and i was told that they don’t have stock and probably won’t have anytime soon yet i was sold this product