EM
eza M
Active since Dec 2017
2
Reviews
0
Industries
Reviews
2 reviews30 months ago
I wanted to take the opportunity to thank Phillip Seokho for his implacable service
I wanted to take the opportunity to thank Phillip Seokho for his implacable service. He was polite and well I formed. Great Job Phillip!!!
0 replies
102 months ago
Incompetent manager
I went to the Grove Mall with an intention of visiting ocean basket however I decided to try a restaurant I have never tried (Caffe Bugatinn) . I was given a menu of which it doesn't include any entrees . I ordered a pizza and later whilst I was waiting on the pizza the waiter by the name of Pardon advised me on the the entrees. he gave me a list from the top of his head, I asked if they do not have an entrees menu of which he answered 'NO' but he knows the entrees from the top of his head. I then ordered the Calamari starter.I then had a look at the menu once again and realize that they do a Chicken liver main, as my waiter came back from the kitchen I asked him to change the calamari starter to the chicken liver starter because he had not mentioned it. H e went back to the kitchen , then the manager by the name of ANDRE came to me and said they cannot change it, I explained it to him that it has only been a few seconds since I placed the order and he said they have started making it so they cannot change it. I felt forced into taking something I clearly do not want because had they had an entrees menu I would not have needed to order the calamari. The calamari came with chips and the chips already had chillie salt on them of which I didn't ask for but then again , i had to eat because ANDRE puts you under duress . all in all I had the worst dining experience ever because of ANDRE and would not recommend CAFFE BUGATINN at THE GROVE MALL to nayone.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)