ZC
Zaahid C
Active since Dec 2017
16
Reviews
0
Industries
Reviews
16 reviews1 month ago
Standard Bank EasySell nightmare – multiple agents, zero coordination, growing arrears & complete loss of control
I entered Standard Bank’s EasySell programme because I was in serious financial distress and urgently needed a properly managed, structured sales process. Instead, what followed has been chaotic, poorly coordinated, and financially damaging while my bond arrears continue to increase. Background (How I Landed Here) My tenant, Donette Silke, failed to pay rent for approximately 14 months. This resulted in my bond falling into arrears of over R300,000. I was eventually forced to evict her. During the initial vetting process before she moved in, I contacted her previous agent, Liezl du Preez from Just Property, who indicated that Donette had been a good tenant. Based on that reference, affordability checks and documentation, I proceeded. Fast forward to the eviction process — when Donette was being evicted, the same agent (Liezl) contacted me telephonically and stated that I would need to give Donette a good reference, otherwise I would “never get her out” of my property. This was never put in writing — it was said over the phone. I found this deeply inappropriate and unsettling, especially given the financial damage already caused. After finally regaining possession of my property on 30 November 2025, I cleaned and prepared it for sale immediately to avoid further financial collapse. EasySell Mandate Details Lead reference: Lead-20251229-0000003457 MR Property Reference: MR686673 Mandate signed: 29 December 2025 What Went Wrong with EasySell After signing the mandate, I experienced approximately 1.5 weeks of complete silence — no onboarding, no structured explanation of process, no clear communication. Then agents started appearing via WhatsApp claiming they were appointed by EasySell: Eide (Haus Realty) – Market analysis on 9 January 2026. Property photographed and viewings arranged. Then she disappeared. Hilton (Rawson) – Claimed appointment to do valuation and marketing. Offers started coming in. Martin (Twenty Twenty Properties) – Claimed appointment and brought counter-offers. At one stage I had multiple agents contacting me simultaneously, all claiming appointment by Standard Bank EasySell. There was: No clarity on who had authority No explanation of commission structures No warning about potential “dual commission” risks No structured communication from EasySell managing this One agent even pressured me, saying I could be liable for dual commission if I accepted another offer. System Failures On 11 February 2026, after more than 10 attempts to call EasySell (calls repeatedly dropped), I discovered the system can only process one offer at a time. This critical limitation was never explained upfront. Because of this: Offers had to be rejected before others could be processed Agents could see offer amounts and counter accordingly The process became competitive chaos instead of structured negotiation Loss of Control On 19 February 2026 at 15:17, I received an email from EasySell / Standard Bank (Darion Poley) with calculations and stating that a transfer attorney would be appointed to proceed. Unlike previous offers, I was not clearly given the opportunity to accept or reject first. It felt like the process moved forward without my explicit control. Current Situation Bond approval has still not been secured. I agreed to extend timelines in good faith. On 12 March 2026, I was told the buyer may not qualify because the property is allegedly “overvalued”. Meanwhile, my bond arrears continue increasing daily. My Concerns Why were multiple agencies appointed without structured coordination? Why was I not properly onboarded and informed of system limitations? Why did I have to discover key process restrictions myself? Why was the sale process allowed to become chaotic in a distressed client scenario? Why did EasySell proceed toward attorney appointment without a clear accept/reject step? Why is a programme marketed as assistance for distressed clients causing further distress? What I Want A formal investigation into this EasySell process. Clear written explanation of the multi-agent structure. Accountability for the communication failures. Practical assistance to urgently conclude a fair sale. Consideration of relief given the ongoing financial harm. I joined EasySell for relief. Instead, the process has amplified my stress and financial exposure.
159 replies
13 months ago
Useless *****
I Ordered from Lasenza South Africa online no Order Number was provided but the bank transaction description was: OSCARKITTO BERTRANGE LULU. Payment was made on the 29 January 2025 @ 20:59 (GMT+2) No delivery details & no order confirmation was received - they just ghosted me and i cannot sign into my online account again. Will never buy there again, do not recommend anyone to ever buy from the online store - it's a ****. Contacted my bank (Capitec - Case numbers: 02387211 & 02486679) ) to try to have my funds returned, they keep closing the ***** case with the reason being "Invalid" Thank you for being useless Capitec - after 15 years of banking with you guys I'm moving to Discovery Bank.
53 replies
13 months ago
****mers / *****
I Ordered from Lasenza South Africa online no Order Number was provided but the bank transaction description was: OSCARKITTO BERTRANGE LULU. Payment was made on the 29 January 2025 @ 20:59 (GMT+2) No delivery details & no order confirmation was received - they just ghosted me and i cannot sign into my online account again. Will never buy there again, do not recommend anyone to ever buy from the online store - it's a ****. Contacted my bank (Capitec - Case numbers: 02387211 & 02486679) ) to try to have my funds returned, they keep closing the ***** case with the reason being "Invalid" Thank you for being useless Capitec - after 15 years of banking with you guys I'm moving to Discovery Bank.
0 replies
26 months ago
Dis-chem failure to deliver on advertised goods / False / Bait advertising & Theft
Ordered Biogen protein bites (9 packs) on Wednesday the 7th February 2024 along with some rice cakes and water flavour enhancer, received delivery of the rice cakes and flavor enhancer on Friday. Order status was updated to "Fulfilled" No communication received about the bites whatsoever. Called in on Saturday a few times, Monday (12th Feb) a few times as well. Apparently the bites were discontinued. . . . Kept speaking to the same lady (Patricia) who advised me that her manager is sorting the situation out to see "If" i can be refunded. These were supposed to be part of a gift, instead now i am left with no money, gift, or even surety / confirmation as to when i will be refunded. My first and last online order with Dischem / Biogen.
0 replies
36 months ago
Amazing, friendly an...
Amazing, friendly and super efficient !
53 replies
44 months ago
Awesome Service !
Super friendly staff, the guys had to wait for me on a Sunday as there was a delay but they still had huge smiles on their faces and assisted with mad level of energy !
74 replies
45 months ago
Mweb - NO Internet & NO service provider
Hi Mweb Non- Service providers I have already exhausted tens of hours on this and thus am finding it difficult to waste even more time on this but i have to make it known. In June 2022 i logged a request for a move of Fibre line, i was advised that it was too early so i logged another in early July 2022. The move was to take effect 1st August 2022, as proactive as i am - It counted for nothing as apparently the seller of the property i bought and moved to only requested for his line at the premises to be cancelled on the 31st August 2022. To my surprise, Mweb advised me of this only upon calling in to follow up whilst my wife who is working from home was forced to buy over R1000.00 worth of mobile data due to Mweb not being able to advise any further. After a couple of more hours spent on calls Mweb arrives at the final conclusion "There is nothing we can do but wait for Vumatel" This is beyond frustrating !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
0 replies
50 months ago
Unexpectedly kak service
Logged an enquiry a few days ago after logging a ticket 1 week ago with Octotel. Very frustrating the wall box they installed needs to be moved as i had a new gate installed and so now cant pull my car in or out. Obviously this is super urgent however been more than 48 hours after speaking to an agent and still no call & no email received. I honestly don't know how to get big corporates to act an uphold client service. I happily pay my account on time every month, thus would expect some sort of acknowledgment to loyalty via service.
0 replies
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13 (81.25%)